Support for Jamf products
Jamf helps you manage and secure your Apple devices at work, backed by the industry’s most dedicated support teams.
Unmatched support for Jamf solutions
Unlock the full potential of your Jamf investment. Our dedicated support teams provide a tailored experience, no matter which Jamf solution you use. We're committed to understanding your unique needs and providing the resources and expertise to help if you need it.
Jamf Standard Support
When you become a Jamf customer, you have access to our team of experts, versed in Jamf and Apple technology.
Jamf Standard Support may include:
- Unlimited support tickets
- Easy access to tickets in the support portal through your Jamf account
- Support via chat, support portal, email or phone within target response times during business hours
Standard Support is available in English, French, German, Spanish, Traditional Chinese and Japanese.
Jamf Premium Support
Need more help? There’s Jamf’s Premium Support. All premium tiers have the following deliverables, with incremental benefits for our gold and platinum customers:
- Tier 3 support
- Enhanced target response times
- At least two premium support contacts
Available with a Business plan, Jamf Pro, Jamf Protect or Jamf Connect.
Connect with support
Find the phone number for our technical support teams when you need them.