Support for your Mac authentication and account management.
With you every step of the way.
Supporting you no matter what.
Whether you use Jamf Pro, Jamf Now or another MDM.
Jamf Connect customers receive Jamf Standard support and benefit from Jamf’s global, world-class support and services team.
Jamf Connect + Standard Support:
- Support via chat, email or phone during business hours
- No max on the number of support cases you can create
- Easy access to support cases through the Jamf Nation portal
Can I upgrade?
If you are looking for more help and expertise from time to time, consider Jamf Connect with Jamf Pro. Not only do you get the standard in Apple device management for your MDM, but also the option to leverage Jamf Premium Support.
Jamf Connect + Premium Support:
- Direct access to your dedicated Enterprise Customer Success Manager
- Unlimited support via chat, email or phone
- Priority on escalated issues
- Priority issue reports