Jamf School: a secure mobile device management solution for schools

Conducted over two years by SIVON, the assessment highlights Jamf’s transparency and commitment to security, resulting in important system improvements that enhance digital safety for educational institutions.

What is the DPIA?

The DPIA is part of the Digital Safe Education Initiative, a collaboration between the Ministry of Education, Culture and Science, Kennisnet, SIVON, PO Council and VO Council. This program promotes safe digital learning environments by setting standards and offering practical security measures for schools.

Security and compliance in schools with Jamf

With over 20 years of experience in K-12, Jamf is the solution schools trust to deliver purposeful, scalable technology solutions. From personalizing devices to delivering powerful IT workflows, Jamf empowers IT teams, educators and students with secure, easy-to-manage tools that enhance learning outcomes. Together with Apple, we are transforming classrooms, supporting student success and ensuring equitable opportunities for every learner — whether an individual school, district or an entire nation.

Key DPIA findings

The DPIA found no major security risks that schools need to address. However, it identified a few areas requiring attention in local DPIAs, including:

• Admin account security – Prevent unauthorized access to avoid potential system vulnerabilities.
• Role-based access control – Ensure clear admin role assignments to enhance security.
• User management risks – Avoid excessive management rights that could compromise device security.
• Support ticket handling – Address data privacy concerns related to customer support.
• App Store access – Maintain control over app installations and permissions.

Security enhancements by Jamf

In response to the DPIA, Jamf has taken proactive steps to strengthen security further, including:

• Restricted acceptance of unauthorized agreements to protect user data
• Increased transparency regarding data processing purposes
• Updated the processor agreement to mitigate risks and align with compliance standards

These improvements, along with DPIA recommendations, help schools confidently continue using Jamf School, knowing their digital infrastructure remains secure.

Even for institutions outside the DPIA’s scope, these measures reinforce Jamf’s commitment to protecting data privacy and security.