AI Assistant
Simple, clear answers to complex questions.
Why teams choose Jamf's AI Assistant
AI Assistant for Jamf Pro and Jamf Protect is simple. Administrators can ask questions in plain language and receive immediate answers based on deep context—suggesting clear action steps.
Jamf’s AI Assistant lets IT and Security teams troubleshoot and resolve issues faster, better understand their environments and streamline routine management tasks.
What can Jamf's AI Assistant do?
AI Assistant is constantly improving. This is what it offers today:
- Built-in product knowledge. Ask product-related questions and resolve issues without hunting through product documentation or Apple support pages.
- Immediate inventory data. No need to configure through advanced searches or Smart Groups. Get answers to questions about devices, installed software and apps in seconds.
- Configuration clarity: Decode policies, trace dependencies, spot risks and capture documentation automatically.
- Coming soon: Understand and remediate risks. Quickly understand Mac security alerts and telemetry from Jamf Protect and block threats directly via the Assistant.
Advantages for IT administrators:
Save time
Ask questions, receive detailed answers and act in just a few clicks—without ever leaving the portal.
Environment insights
Decode inherited configurations and identify dependencies before making changes.
Accelerated learning
Master both Jamf tools and your own environment's unique setup through AI-guided discovery.
Conversational data
Ask questions about your deployment in plain English and get instant answers without complex queries or manual searches.
Advantages for SecOps:
Actionable intelligence
Convert cryptic security alerts into clear risk assessments with plain-language explanations of what happened and why it matters.
Understand attacks
Automatically analyze telemetry timelines to reveal how isolated events link together into coordinated threats.
Quick remediation
Instantly deploy ready-to-review pre-built policies that quarantine threats, kill processes and isolate devices.
Privacy by design
Opt-in
The AI Assistant is off by default. Opt in to read-only or read-and-write skills based on your preferences.
Protected data
Your data is never used for model training. All interactions remain within your Jamf environment.
Secure access
Admin SSO ensures only authorized access.