10.12.3 not being seen for an update when Recon is run

tcandela
Valued Contributor II

is anyone else getting systems that when they are at 10.12.1 or 10.12.2 etc.. that even when the computer has it's inventory updated that the SOFTWARE UPDATES payload does not show 10.12.3 available?

we've always had 'collect available software updates' checked

10.10 etc.. worked 10.11 etc. worked

whats happening with 10.12 ?

4 REPLIES 4

bvrooman
Valued Contributor

What version of the JSS are you using? Are the updates visible on the Macs directly (in the App Store or via softwareupdate -l)?

tcandela
Valued Contributor II

I do a recon and no updates get noticed, then i do softwareuodate -l and computer see updates, then i do a recon but the payload does not update to show how many updates available, then i logout and updates install (my policy installs updates on laptop when users logoff).

tcandela
Valued Contributor II

I do a recon and no updates get noticed, then i do softwareuodate -l and computer see updates, then i do a recon but the payload does not update to show how many updates available, then i logout and updates install (my policy installs updates on laptop when users logoff).

dan-snelson
Valued Contributor II

@tcandela As @bvrooman points out there are known issues with Software Update information issues in JSS 9.96.