Jamf Privacy

Privacy is more than just an issue of compliance; it is an issue of trust!

Protecting privacy is a core responsibility for every organization, and it is best attained when it is an integral part of the organizations’ business operations. Privacy must be considered as part of strategic decision-making, business operations and application development; it should not be an afterthought.

At Jamf, we understand the importance of data privacy and work to ensure data protection is considered in every decision we make.

Jamf’s Approach to Privacy
Jamf has established a privacy approach that is designed to direct our actions and help us honor our commitments to protect your data. The objectives of this program are based on three principles:

  • Compliance - Achieve and maintain compliance with privacy laws and regulations.
  • Trust - Build and maintain the trust of our customers, partners, and employees.
  • Culture - Foster an organization-wide culture of “Privacy By Design."

Privacy Policy
To view the type of information we collect about you, what we do with that information, and how it's shared, visit our Privacy Policy page.

General Data Protection Regulation (GDPR)
The GDPR enforcement went into effect on May 25, 2018. It replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy. The legislation applies to any organization that processes personal data of individuals residing within the EU, regardless of the organization’s location.

Jamf is committed to complying with GDPR in all global operations as well as developing our products to help customers comply with applicable GDPR requirements.

Privacy Shield
Jamf is certified as both EU-U.S. and Swiss-U.S. Privacy Shield compliant. You can view our Privacy Shield certifications here.

Update: On July 16, 2020, the European Court of Justice (ECJ) ruled that the EU-US Privacy Shield used by thousands of companies, including Jamf, to transfer data between the EU and US does not adequately protect the privacy of European citizens. More specifically, the ECJ found that Privacy Shield does not limit access to European citizen’s personal data in a way that satisfies requirements of EU law. Jamf’s practices for processing personal data have not changed, but we will be updating our Data Processing Agreement (DPA) to incorporate standard contractual clauses to ensure that data transfers from EU-US are in line with the General Data Protection Regulation (GDPR).

If you require a DPA, please reach out to our Customer Success or Sales teams or privacy@jamf.com.

Data Processing Agreements
Data Processing Agreements serve to provide guarantees that adequate technical and organizational measures are in place to protect the transfer of personal data obtained from citizens within the European Union to the United States. More specifically, a Data Processing Agreement may be necessary for Jamf hosted customers (as data controller) that are subject to the GDPR.

For more information on how customers can enter into the Jamf Data Processing Agreement for Customers, please contact us at privacy@jamf.com.

Every marketing email from Jamf contains instructions on how to opt out of receiving further marketing emails from the Company. Additionally, you can unsubscribe here.

To learn more about security and data protection at Jamf, visit our Security page.

How to Contact Us
You can contact us at any time to:

  • Request access to information that Jamf has about you.
  • Correct any information that Jamf has about you.
  • Request that Jamf delete information we have about you.

If you have any questions or complaints regarding Jamf's Privacy Policy or practices, please contact us as follows:

Privacy Compliance
JAMF Software, LLC
100 Washington Avenue South
Suite 1100
Minneapolis, MN 55401