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Jamf Nation, hosted by Jamf, is a knowledgeable community of Apple-focused admins and Jamf users. Join us in person at the ninth annual Jamf Nation User Conference (JNUC) this November for three days of learning, laughter and IT love.

Panopto

Do you deploy Panopto at your site? Are you able to push the installer to a computer using common events? I used to do this very easily with the custom download from the vendor, but now am only able to get it to work via Self Service. Log files suggest a possible permissions issue with an account generated to manage the install. I'm not sure whether the change is High Sierra, the installer, or other.

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SOLVED Posted: by mcfarlandp

@nateburt We have seen the same issue. If it is pushed thru Jamf remote with a user logged in or if it is installed thru self service it works properly. If it is installed without a user logged in that is when we get errors of Panopto Cannot upload and see the permissions errors. Have you had any luck since this post?

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SOLVED Posted: by nateburt

@mcfarlandp No luck to speak of. I didn't even have luck with JAMF Remote with a user logged in - but will try that again when there's another update. Thanks for that tip.

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SOLVED Posted: by nateburt

This post and the recent macadmins Slack discussion about it may be of interest:
https://www.jamf.com/jamf-nation/discussions/32845/installer-would-like-to-administer-your-computer

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