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Mac Appstore apps not installing

Every now and then I encounter the issue that Appstore apps are not installed during enrollment.
In the log it shows: vpp redownload call timed out <mdmclienterror:72>

Right now the only way to get them installed is wiping the disk and re-enrolling the machine...
Is there a better, faster way to accomplish this?

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SOLVED Posted: by Samherren

We had this problem a few weeks ago. Support helped me figure out the solution. I re-downloaded the token for VPP, and then in Computers --> Mac App Store Apps --> VPP. I clicked edit, I unchecked Assign VPP Content, then save. Then rechecked the Assign VPP Content and save again. On the machine I ran a sudo Jamf manage a sudo Jamf recon on one of the machine that was experiencing this issue. It fixed it. Although Support said some of the steps might be superfluous... I was happy it worked because it fixed all of the apps (all of Microsoft Office) that were doing this. Before we did all this I sent all the support logs to Support and they said it was a iBooks or differing app accounts that was throwing this error- but as I mostly do all the ordering, and we do not use iBooks... It wasn't this. The VPP token/cycling the app's app settings did work! Good luck!

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SOLVED Posted: by Cayde-6

Yes. I get the exact same thing, waiting on jamf support for an answer

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SOLVED Posted: by chrisdaggett

@Cayde-6 @DennisMX Did you ever find a solution? Having this same problem.

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SOLVED Posted: by Cayde-6

@chrisdaggett No but installing an Apple content caching server has helped a lot

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SOLVED Posted: by Samherren

Yeah, it took cycling the VPP token/cycling the app's app settings did work! Good luck!

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