Company: Alectrona LLC
Location: Washington DC or Remote
Congratulations! We're super excited that you found our ad. It's hard to come by unique, talented individuals like you.
You are going to be our next Mac Consulting Engineer. Our clients are going to look to you for your guidance in all their technical decisions - when to buy new hardware, what cloud systems to integrate, and even whether they need training for in-house teams or our support for managed services.
You think clearly. You simplify complex problems and distill big decisions down to their core. It’s rarely easy. Sometimes decisions require you to make tough calls, even after considerable energy has been invested - but you own it. You stand by your deep analysis, wisdom and experience to make quality and timely decisions.
You’ll also be responsible for assisting and training our helpdesk team by providing training and mentorship to our more junior consultants.
You will also assist in internal and external training efforts including research, documentation, delivering training sessions, and creation of public-facing educational deliverables related to macOS management, MDM, Jamf Pro and complementary technologies.
We're an Apple focused IT consulting firm that provides business technology solutions to a variety of amazing clients in the DC area. We help our clients find technical solutions to real-world business problems. The important thing about our company is that it's growing fast, really fast. We need people like you to keep up this amazing momentum without sacrificing the exceptional services we provide to our clients.
We are experts at integrating Apple products into busy offices, and we love helping people learn to love their new macOS or iOS device. We use Jamf Pro to deploy and manage devices (and to keep the IT side of things). We're also experts and helping businesses get setup with G-Suite (formerly Google Apps), VoIP phones, BambooHR, Atlassian products (JIRA and Confluence), and network equipment from Cisco Meraki.
We specialize in putting technology to work in ways that improve process for small to mid-size organizations, where we know our skills and services best match their needs and budgets. We excel in helping companies and nonprofits with 10 to 100 employees: advertising and P.R. firms, law firms, retail establishments, and everything in between.
Everyone here is insanely passionate about what we do and how we do it. We don't want you wearing a suit, and you may often find someone not wearing shoes. There tends to be quite a bit of laughing (and yes, sometimes crying). You will be required to bring your personality to work with you every day. We're not talking about demotivational posters and Dilbert comics--this isn't a gimmick. Who you are and how you fit in is more important than the technical certifications and résumé (although those things are important, too). It's because everyone really, really cares about this company, and is personally invested in its excellence.
You've heard of rules of thumb? Alectrona has only one: hire awesome people. At Alectrona, there is no Rule #2. We combine problem solving expertise with exceptional customer service. How? It's simple (but not easy): we hire really cool people. We hire fantastic teachers, and turn them into technology experts. It's hard work, but as our clients can attest, it pays off.
Our office is easy to transit to in the Chinatown area of Washington DC and less than a block away Metro stations serving the Red, Yellow, and Green lines. There’s also lots of amazing places to eat so you won’t go hungry working here either.
If you don't have them already, we're looking for you to acquire certifications from Apple, JAMF, Cisco, Google, and Microsoft.
We'll read your stuff, and let you know what we think.
If we think you might have the right stuff, we’ll setup a call.
If that goes well, we'll set up a meeting for coffee or drinks.
If you are fantastic, we'll extend an offer that will make you very happy.