You may know Jamf as the standard for Apple device management. If not, very nice to meet you.
With Mac, iPad, iPhone and Apple TV devices becoming commonplace in organizations, hospitals and schools around the globe, many are discovering that a purpose-built Apple management solution is necessary to accomplish their goals with Apple.
Any of this sound familiar?
- We purchased Macs, now how do we get the right stuff on them for our employees?
- How can I turn my iPad into a point-of-sale terminal?
- How do I ensure students’ privacy is protected when using education technology?
- Can my staff get the resources they need without bugging IT every time?
Yeah, you need management.
Since expertise, goals, requirements and scenarios vary, we didn’t want to shoehorn you in to one management solution. So, we created two distinct tools — both of which will always support Apple releases and features on day one — to address your unique needs: Jamf Now and Jamf Pro.
Who is Jamf Now for?
Most commonly used by small to mid-sized businesses, Jamf Now is streamlined Apple device management; no IT required. When IT is not your day job, or you have a more simplified environment, Jamf Now is for you.
What do the “basics” get you?
For starters, here’s what you won’t get: a sales pitch, software training or product documentation. There’s no need! We’ve designed Jamf Now so that you can, well, start now. Jamf Now walks you through every stage of your account creation to ensure you have all the necessary pieces in place to start managing devices. Tailor-made for small to medium-sized organizations, Jamf Now helps you:
Setup: Enroll devices into Jamf Now via user-initiated enrollment or zero-touch through Apple’s Device Enrollment Program (DEP) — now part of Apple Business Manager. Once enrolled, configure Wi-Fi, email, calendar and contacts, and set basic iOS restrictions on your devices. You can enjoy ongoing device customization by leveraging a Jamf Now Blueprint. Create multiple Blueprints to define settings and apps, then deploy a Blueprint to a device or set of devices. For example, XYZ organizations can use the XYZ blueprint to automatically apply settings 1, 2 and 3, along with the most commonly used apps.
Inventory: Keep track of device settings and details by viewing inventory status within Jamf Now or by exporting inventory reports to spreadsheets to demonstrate compliance.
Manage: Jamf Now can help you purchase Volume Purchase Program (VPP) apps and centrally deploy them to the appropriate devices. VPP is now part of Apple Business Manager, as well. Single App Mode through Jamf Now allows you to lock your iOS device to a single app, turning it into a point-of-sale or kiosk in retail locations.
Protect: Require that a passcode be on all Jamf Now enrolled devices and enforce native Apple security features such as FileVault 2 for Mac. If a device is lost or missing, disable and locate and/or remotely lock and wipe to ensure the device, user and data remain secure.
Who is Jamf Pro for?
Organizations that have scaled beyond basic Apple device management, and need a more robust tool to help manage employee or student devices turn to Jamf Pro. When you have a dedicated IT admin or team, you require enterprise-level features and functionality. Jamf Pro offers everything Jamf Now does and so much more in the form of:
Deployment: Aside from offering zero-touch deployment to provision the perfect Apple device right out of the box, Jamf Pro also integrates with Apple School Manager or Apple Configurator — allowing you to truly choose the manner in which you enroll Apple devices. If you already have Macs on your network (or think you do), Jamf Pro provides a network scan to identify any unmanaged Macs. Once located, quickly enroll the devices into management. For traditional environments that are not yet leveraging zero-touch enrollment, macOS imaging tools are available to help these organizations meet their deployment needs.
Inventory: When default inventory collection is not enough, Jamf Pro empowers you to build Smart Groups based on inventory criteria without using complex query language. Smart Groups update every time a device checks into Jamf Pro, so they’re always up to date. Group membership can trigger policies for automated management actions or be used in reports. Reports can be run on any inventory category (and even make a dashboard view for instant report visibility) to make informed business decisions and demonstrate compliance. If a device falls out of compliance, get an alert so you can take swift action.
Device management: Go beyond basic configuration profiles and use policies and scripts to truly customize your devices. Want to modify account permissions? No problem! Need to have a custom script run every time a user logs in? Easy! No macOS or iOS restriction is off limits. Run custom scripts and advanced configuration profiles to open the door for infinite device management capabilities. Plus, Jamf Pro provides full Apple TV support, so you can manage them just like an iPhone or iPad.
App management: Looking to develop your own in-house apps or leverage apps outside of Apple’s App Store, such as Adobe Creative Suite? Jamf Pro is for you. With Jamf Pro, you can purchase App Store apps in bulk using Apple’s deployment programs, pre-configure App Store, third-party or In-house apps, and distribute them in the manner of your choosing.
Self Service: Create your own custom app catalog and offer tier-zero self-help tools to users — all without them ever submitting a help ticket. You load Jamf Self Service with resources, content and trusted apps, and users access them on demand. To encourage adoption, brand Self Service with your banner, logo or dock icon.
Security: Beyond enforcing native Apple security settings to restrict malicious software and protect personal and corporate data, Jamf Pro gives you the tools to secure VPN configuration, manage local macOS accounts and administer management privileges at a granular level. Manage FileVault and Gatekeeper settings, block specific software from running, enforce restrictions – like disabling the camera or iCloud — and even manage kernel extensions all with Jamf Pro.
Patch management: Software and data breaches often start by attacking out-of-date software. To combat this vulnerability, Jamf Pro offers patch management functionality to identify and automatically deploy software and OS patches to eligible computers and bring them into compliance. You define user interactions and set deadlines to update. Jamf Pro is the only solution with automated patch alerts for third-party apps built right into the platform. No other tool allows you to identify, package, distribute and report on patches the way Jamf Pro does.
Integrations: Leverage your existing tools and seamlessly integrate Jamf Pro with the management tools, network access controllers, and other IT services and technologies you already have. If you utilize Apple deployment programs, Active Directory, Single Sign-on, Microsoft System Center Configuration Manager (SCCM), Microsoft Intune, Cisco ISE (and many more), Jamf Pro can pair with it. From cross-industry integrations to specific solutions, visit the Jamf Marketplace to see the 200+ providers Jamf Pro integrates with.
Services: Through remote and on-site sessions, you’re equipped with the tools necessary to immediately begin implementing solutions to the challenges you face in the ever-evolving Apple ecosystem. Following your initial engagement, Premium Services are available to focus on your priorities in the form of enhanced workflow design, implementation strategies, security management and much more.
Support: When you purchase Jamf Pro, you join a customer community and have access to a team of experts versed in Jamf and Apple technology. Support is available via chat, email or phone during business hours, and there’s no max number of support cases you can create. Premium Support is also available should you desire round-the-clock support, priority escalation, product issue reports and a dedicated Jamf expert.
Training: Basic, intermediate and expert level training courses are offered to provide Jamf Pro customers with hands-on experience and in-person access to Jamf and Apple experts.
Still not sure which is right for you?
Don’t worry, with 96 percent of Jamf Pro customers renewing their contracts every year, you can’t go wrong. And you’ve really got nothing to lose by trying our solutions, because hey, they’re free to test drive. As an added bonus, the first three devices with Jamf Now are always free.
Let us help you get the most out of your Apple devices. It’s what we do best.