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Jamf Nation User Conference 2016

  • October 18–20, 2016

Sessions

Schedule

October 18, 2016

  • 9:00 AM
    Guthrie Theater - Wurtele Thrust Stage
    Keynote: Apple Management Redefined

    Learn how Apple’s solution strategy is informing Jamf’s Apple Management functionality. See us unveil more Apple management functionality than ever before – so much that you may not recognize your ol’ friend Casper. Witness significant enhancements to patch management, a completely new Self Service, and more revolutionary functionality that will forever change the way you work.

    View the session now.

  • 11:00 AM
    Guthrie Theater - McGuire Proscenium Stage
    JAMF Patch Management

    Does your organization regularly spend time manually searching for and applying software patches for commonly updated applications? Let us get you some time back. With Jamf’s new patch management solution, you can confidently keep your environment up to date and secure. See how this unique solution will automate your patch management processes.

    View the session now.

  • 11:00 AM
    Guthrie Theater - Wurtele Thrust Stage
    Salesforce’s Story: The Breeze of Scaling Your JSS
    Ben Marks

    How did Salesforce scale their JSS and how can you do the same? In this session, see how Salesforce went from a single Tomcat and MySQL VM running Windows Server 2008 that supported a few thousand Macs to three Tomcat VM's, MySQL VM and Load Balancer that now supports 20,000 Macs, all on Red Hat. Get the scoop on load balancer configuration and JSS settings, and how they impact database size and performance.

    View the session now.

    About the Speaker:

    A former Mac Genius for 6 years, Ben secretly exploited loopholes in Apple Education Assistance to take all of Apple’s IT classes and certifications at the time for free (Support Essentials, Server Essentials, Directory Services and Advanced Administration, Xsan Administration and Final Cut Server.) This led to his first system administrator job and his first Casper exposure, managing a 120 Mac environment located on a 25 acre campus hidden away on the coast in Big Sur, California. The internet was beamed in from 12 miles away via microwave radios and the job interview asked questions about his comfort level getting into a harness to inspect radio antennas. From there, he moved to Salesforce as a Client Engineer, where he currently manages their Casper infrastructure and where he witnessed explosive Mac growth from 4,500 Macs/40% population in year one to 20,000 Macs/70% of population currently in year three.

  • 11:00 AM
    Guthrie Theater - Dowling Studio
    You too can Support a 500+ device 1-to-1 Program by Yourself
    Bob Gendler, James Masciuch

    From unboxing the laptop to putting it in the hands of a student, faculty or staff member, discover how one person completes this process for hundreds of laptops in just a matter of days. Learn a workflow that makes this a one-touch, automated process that mixes configuration profiles, scripts and policies. Join us to see why it does not require a large IT department to handle a 1-to-1 Apple program.

    View the session now.

    About the Speakers:
    Bob Gendler

    Bob Gendler is an Apple fanatic using Apple products as far back as the Apple //gs. He graduated from the Rochester Institute of Technology with a bachelor’s degree in Information Technology and has been in the technology field ever since. He was previously the Technology Coordinator at an international nonprofit but has been the Laptop Program Coordinator at St. Andrew’s Episcopal School since June 2012.

    James Masciuch

    James Masciuch has been in academic technology since leaving University of Maryland 10+ years ago. At St. Andrew’s, he has moved from Help Desk Support to Network Admin and finally to Director of Technology. His knowledge has been learned on the job and through his studies to obtain a Master of Science in Information Systems at Johns Hopkins. He helped plan for and shape the 1-to-1 program from its inception, which has become a huge success among St. Andrew’s peer schools.

  • 1:30 PM
    Guthrie Theater - McGuire Proscenium Stage
    Apple School Manager & Classroom
    Michael Devins

    The launch of iOS 9.3, Classroom, and Apple School Manager forever changed iPad management in schools. Come see how to utilize Jamf to greatly simplify the processes associated with device enrollment, app deployment, classroom configuration, and Apple ID management. This session will help you enable teachers to provide a unique, personalized experience for each and every student.

    View the session now.

  • 1:30 PM
    Guthrie Theater - Wurtele Thrust Stage
    Building the Mac at LEGO®
    Michael Mikkelsen

    Join LEGO System A/S on the journey from a 20-year-old management system to a state of the art implementation of Casper Suite. Gain insights into how the team came to recommend Casper Suite as the best solution for managing Mac at LEGO® System A/S. The team will share how a high level of network security impacts the migration from one management system to Casper Suite.

    View the session now.

    About the Speaker:

    In 2006, Michael Loft Mikkelsen drove across Denmark to buy his first Mac in one of the very few stores where they were available. He was from the start fascinated by the beauty and power and has been hooked ever since. His passion grew as he started to scratch the surface on the more technical side and things started to accelerate. In 2009 he became the first Dane to attend the Apple Trainer Certification in Cupertino. Later he became one of the first Danish Master Apple Trainers. After years as a trainer and consultant, Michael started as an IT Engineer at LEGO System A/S in 2015 where he is the primary responsible for the LEGO Mac platform. Michael holds the Jamf CCA, CJA.

  • 1:30 PM
    Day Block - TBD
    Digging into Security, Compliance, and Reporting

    Last year we presented on how to validate the security of the JSS. This year we're digging even deeper to give you information on enhanced system security and reporting.

    We'll take a look at what we provide in the JSS, FileVault integration, extension attributes and CIS validation; and we'll describe real-world examples you can leverage in your own environments. You'll walk away from this session with the understanding and tools you need for successful JSS management.

    View the session now.

  • 1:30 PM
    Open Book - TBD
    The Art of Scaling a JSS

    Finishing a 50-device proof of concept and looking to add another 500? Expanding from 1,000 to 20,000 devices? We'll take a look at what you need to know when it comes to scaling your JSS, from the right architecture for the size of your environment to the best tools for the job.

    Come hear from engineers who have been in the trenches. Learn from those who have helped with large and complicated deployments. We'll share our battle scars with you so you don't have to endure the same wounds. Scaling your JSS is easier than you think. Stop by and learn how!

    View the session now.

  • 1:30 PM
    Guthrie Theater - Dowling Studio
    You’ve Got API!
    Lisa Davies, Andrew Leininger, Steve Coulbourne , Vince Webb

    Take a tour of practical examples for the Casper API and code snippets to use them. You'll learn how to successfully integrate with your HR systems and asset information, automate Zendesk tickets, and clean up (i.e. remove) JSS users. If you've got API questions, the AOL team have the answers.

    View the session now.

    About the Speakers:
    Lisa Davies

    Lisa has been working with Macs since 2001, with experience in large environments including K12, HigherEd, and corporate. Her family’s first mac was a LC575 - she has not yet owned a PC.

    Andrew Leininger

    Andrew works with Casper and SCCM to manage Macs and PCs. He works on imaging, packaging, deployment, automation, and documentation. He has been a Mac user since 1987 when his family got a Mac 512Ke.

    Steve Coulbourne

    Steve has been with AOL for 16 years, his IT career began back in ‘81 playing Hunt the Wumpus on a Texas Instruments TI-99.

    Vince Webb

    Vince has been saving the world since ‘82 on his C64, and has been saving the Enterprise in Desktop Engineering for the last 10 years.

  • 2:45 PM
    Open Book - TBD
    Advanced API: Examples and Best Practices

    We have a REST and events API. What is and isn't covered using API?

    We'll take a look at how we see customers using our APIs, as well as explore some of cool things we've built for them. Additionally, we'll check out some of the events API uses, along with when and why to use different API options. Rest assured, you'll get the knowledge you need for your future API encounters. Come, learn, enjoy!

    View the session now.

  • 2:45 PM
    Guthrie Theater - Dowling Studio
    Bringing IT and Curriculum Together To Get Results
    Don Otto, Ray Howanski

    Bringing IT and curriculum teams together have been a challenge for many educational organizations over the years. IT wants to control the tools and network resources. Curriculum wants to provide technology resources to teachers and students to improve personalized learning. Discover a better, more collaborative way that lets schools do both.

    View the session now.

    About the Speakers:
    Don Otto

    Mr. Don Otto is the Director of Computer and Network Services for the Ridley School District in Delaware County, Pennsylvania. Mr. Otto was born in Ridley Park, Pennsylvania on August 25, 1965. He graduated from Ridley High School in June of 1983 and from West Chester University with a Bachelors of Science in Computer Science in December of 1990. He received a Masters in Instructional Technology from Saint Josephs University in May of 2007. Mr. Otto has been married for 25 years to his lovely wife Sharon and has three children (two boys, ages 20 and 22, and one daughter, age 11). He enjoys golfing, Tang Soo Do karate, and relaxing on the beach. Mr. Otto has worked in the Ridley School District for 30 years. He has been engaged in the evolution of technologies throughout his career. He managed one of the first one-to-one projects in 1993. Back then, one-to-one meant a computer in every classroom that was networked using Ethernet. In partnership with the Suburban Cable Company (pre-Comcast) between 1996 and 1999, Mr. Otto worked tirelessly on network expansion projects throughout his school district, including movement from a dial up WAN in 1993 to a TDM fiber ring in 1996; then from a TDM fiber ring to a dark fiber network in 1999. At this point in time, Mr. Otto managed telephone PBX distribution services, video over the network, email, Internet, all computer labs and desktop equipment, technology support desk, and many other business application services. From 1998 through 1999, Mr. Otto contributed to the development of one of Pennsylvania’s first countywide fiber optic networks. His superintendent was instrumental in fostering the fiber network idea with local school districts, intermediate unit, politicians, and other agencies within Delaware County. All school district entities were connected with 12 strands of leased dark fiber terminated at the Delaware County Intermediate Unit in 1999. The completion of this network allowed schools and a few other local agencies to share application and other services across this network. New partnerships and services continue today across the county network. In 2013, Mr. Otto played a major role in building out a new learning management platform and rolling out a district iPad 1:1 initiative. Every student K-12 received an iPad. He worked with his curriculum colleagues to integrate the Student Information System with the learning management system, Canvas. All courses in the SIS were connected to the LMS. The building of this LMS allowed his district to provide multiple learning services for their students, including brick-and-mortar students, 100% digital students, and blended learning. The 1:1 initiative provided ways to connect the students to instructional content and new learning experiences from within and external to the boundaries of the classrooms. Today, Mr. Otto manages all of the network infrastructures, software applications, computing equipment, and virtual server platforms across the district. He continues to develop new relationships with content and technology providers, including eSpark, Jamf, Instructure, and McGraw Hill. He believes that technical and user-related obstacles are not hindrances, but opportunities to improve technical advancements, enhance learning, and encourage human growth for students, teachers, and others in public education.

    Ray Howanski

    Ray Howanski is the Director of Curricular Innovation for the Ridley School District in Delaware County, Pennsylvania, and has worked in the district for 29 years. Ray has been engaged in the integration of technology to provide learning environments that prepare students for their future.   Mr. Howanski works with district principals and teachers to ensure that the learning experiences are current for students K-12. Ridley uses digitally provided resources for math Instruction at all levels and K-5 English Language Arts are digital as well. The courses for classes from grade 6 through grade 12 are posted on Ridley’s Learning Management System (LMS), Canvas. Mr. Howanski supports teachers’ use of digital instruction as an important component of Ridley courses as they continue to evolve. He promotes teachers’ development of varied learning environments that promote personalized learning experiences that allow students to develop conceptual understanding of broadly applicable capabilities. Mr. Howanski holds a Bachelor’s degree in Chemistry Education from Widener University, a Master’s degree in Secondary Education from Widener University as well as a Certificate in Curriculum and Instruction from Saint Joseph’s University. Ray has been married to his wife, Leslie, for 32 years and has four children, three boys and a girl. He has worked with the American Modeling Teachers Association to develop teaching resources for Chemistry and Biology.

  • 2:45 PM
    Day Block - TBD
    Introduction to Extension Attributes
    Andrew Seago

    Extension Attributes are how Casper Suite empowers you to do anything you need to do to a Mac. In this session, you'll get an introduction to Extension Attributes, including a step-by-step overview of what they are and how to get the most out of them in your environment.

    View the session now.

    About the Speaker:

    Father and Husband (@stephanieseago) to Disneyland fanatics. President @ Macbrained.org. Active PTA member / PTA IT Admin. School Site Council. Sr. Engineer @ Fortune 500 Company

  • 2:45 PM
    Guthrie Theater - Wurtele Thrust Stage
    Managing Devices in an Open Culture: Yes it Can be Done
    Diana Birsan, Steven Scott

    When users are given free rein and encouraged to use their work machine as they would their own device, it can be a challenge to get them excited about having management software placed on their Mac, iPad, or iPhone. This was certainly the case for Diana and Steven of Shopify, who were tasked with deploying Casper Suite to 1,000 people. In this session, you'll learn about their journey through the process, including all the hiccups and customizations that slowly showed users the benefits of using the friendly ghost.

    View the session now.

    About the Speakers:
    Diana Birsan

    Diana is an IT lead at Shopify in Toronto. She has been in the IT field for more than four years and has used Casper Suite for most of that time. She is currently the lead admin for Casper at Shopify, and in her spare time, is a huge gamer who plays almost every console.

    Steven Scott

    Steven is a Security DevOps Engineer at Shopify in Ottawa, where he’s re-thinking security tools for the needs of new work cultures and technology stacks. He has 6 years of computer security operations and development experience, toured Japan in a rock band, and once talked himself into running for political office.

  • 2:45 PM
    Guthrie Theater - McGuire Proscenium Stage
    Self Service
    Drew Manor, Jamf

    Learn how to leverage the latest version of Jamf Self Service to redefine the end user experience and reduce IT support costs. You define a customized experience by delivering the apps, tools, and content that are available to users based on role or department. Users are empowered to get the apps and content they need when they need them, without needing to contact IT.

    View the session now.

  • 4:00 PM
    Day Block - TBD
    Alleviate the Apprehension of Coding in Ruby
    Chris Lasell

    Many Mac admins work with Bash and Python code on a daily basis, but when confronted with Ruby code, get a glazed over, deer in the headlights look. If this sounds familiar, attend this session to gain confidence in reading and writing Ruby code, and see how you can use Ruby to simplify API access.

    View the session now.

    About the Speaker:

    An Apple Peeler all his life, Chris Lasell holds a degree in the Culinary Arts and was once a hotel pastry chef at Dartmouth College. He bought his first Mac in 1986 and, with access to Dartmouth’s internet connection, started peeling a different kind of Apple. In 1989 he became a Mac and Unix support tech for Dartmouth. Lured to the northwest by all the great beer, Chris moved to Portland, Oregon in ‘91 and did tech support and administration at Reed College for another decade. In 2002 he decided to wander around the country on a bicycle for eighteen months, and eventually landed in the San Francisco Bay Area to help Pixar.

  • 4:00 PM
    Guthrie Theater - Wurtele Thrust Stage
    From Ground to Cloud: How Foursquare Checked into Online Services
    Jordan Dailey

    See how Foursquare went from only using their JSS to enroll and inventory devices to transforming it into a fully scalable deployment, monitoring and maintenance tool for their global user base. You’ll learn how they started with only two Mac minis in their San Francisco and New York office locations and moved the service to AWS and two locally hosted virtual machines so they could utilize DEP and Self Service. Discover how they built a DEP program that allowed for seamless deployment to global locations, as well as built tools to alleviate ticket volume and response time. If you want to see the tremendous upside of transitioning your local infrastructure to the cloud, you won’t want to miss this session.

    View the session now.

    About the Speaker:

    Jordan currently works at Foursquare as an IT Systems Engineer. He’s been working with the Casper Suite since 2010 when Tiffany & Co was one of the first 25 corporations to utilize it for Apple Device Management. Aside from Tiffany & Co, he’s also worked for companies like AOL, Apple and Bank of America.

  • 4:00 PM
    Guthrie Theater - McGuire Proscenium Stage
    JAMF Product Strategy & Direction
    Jake Mosey, Jamf

    Stop by this session for a sneak peek of the Jamf 2016-2017 product strategy and initiatives. Discover what new functionality is on the horizon, what it means for your organization, and how to prepare.

    This event was not recorded.

  • 4:00 PM
    Guthrie Theater - Dowling Studio
    MDM: Mindful Device Management
    Zach Holmquist

    CTO Zach Holmquist of Teem (formerly Eventboard) explains how his company has learned how to deploy iPads throughout an organization to run smoothly in a single app mode across floors, buildings, and campuses across the world. Teem has over 1800 customers throughout the globe including some of the hottest and progressive companies in tech. Believing in the vision that when people, technology, and workplaces meet there should be a way to take that data and knowledge and leverage actionable insights through a SaaS platform. Every space can become a way to understand how employees function and by being on the walls, desks and even phones. Teem can give IT and Facilities managers information that they’ve only had to guess on before.

    View the session now.

    About the Speaker:

    CTO and Founder Zach Holmquist created an app called EventBoard in 2013 which has grown and evolved into the new company name launched on October 11th called Teem. Launching Teem comes on the heels of securing series B funding backed by Nokia Ventures, GE Ventures and existing investors from Series A. Focused on creating Saas products that give the complete view of what an office is going and provide never seen before insights on how the offices of 2016 function all over the globe. The Teem platform is helping employees and enterprises increase the efficiency and productivity between people, places, and technology and shaping what the workplace of the future looks like. Learn more at www.teem.com

  • 4:00 PM
    Open Book - TBD
    Patch Management: Behind the Scenes

    Patch Management helps administrators automate the tedious, repetitive tasks involved with keeping Apple and third-party software updated on Macs. But what does this look like in production? What happens when you click each one of those buttons? In this session, we'll explore common and advanced use cases with people who have been testing the code since it was started, support the code, and of course, with the people that actually write the code.

    We'll cover when to use each option, and what to know about how those options impact your deployment. We'll also discuss how we create the patches, prepare patches for deployment, and distribute patches, so you have more insight into our processes.

    View the session now.

October 19, 2016

  • 9:00 AM
    Guthrie Theater - Wurtele Thrust Stage
    Keynote: A “User First” Mentality

    Driven by the goal to empower people with Apple technology that puts users first, IBM, Shawnee Heights, the School District of La Crosse and the University of California—San Diego are transforming the way business, education and healthcare are done. Hear firsthand from IBM’s Fletcher Previn and others, learning how you too can better use technology to deliver the user experience you’ve always wanted.  

    View the session now.

  • 11:00 AM
    Guthrie Theater - Wurtele Thrust Stage
    Did They Steal the Keys
    Steve Wood, Charles Green

    It's 2 pm on Friday afternoon and you get a phone call from HR. An employee has walked out with no notice and HR wants to know if they took any company data. How will you be able to give them that info? Fortunately, you've deployed Code42 CrashPlan on all of your endpoint devices, and pulling that data for HR is mere child's play. Come learn how to use Casper to deploy Code42 CrashPlan to your endpoints and how to utilize the new features in Code42 CrashPlan to pull reports on what might have been taken.

    View the session now.

    About the Speakers:
    Steve Wood

    Steve has been wrangling Macs & PCs for close to 20 years now, with a special focus on the pre-press/print/advertising worlds. His philosophy is simple: technology should enable an end user’s job and not disable it. Steve is an active participant in the Jamf Nation world, including organizing one of the first Casper User Groups in the Dallas area.

    Charles Green

    Charles has been in IT for over 25 years. His focus, both as a hands-on admin and a sales engineer, has always been to help his peers make the best use of their IT solutions. On weekends, you’ll find Charles at a music event, cheering on his Texas sports teams or searching for the perfect combination of fire, smoke and meat.

  • 11:00 AM
    Guthrie Theater - Dowling Studio
    Digging into Security, Compliance, and Reporting (repeat session)

    Last year we presented on how to validate the security of the JSS. This year we're digging even deeper to give you information on enhanced system security and reporting.

    We'll take a look at what we provide in the JSS, FileVault integration, extension attributes and CIS validation; and we'll describe real-world examples you can leverage in your own environments. You'll walk away from this session with the understanding and tools you need for successful JSS management.

    View the session now.

  • 11:00 AM
    Guthrie Theater - McGuire Proscenium Stage
    JAMF Nation Tools
    John Miller

    Join the conversation! As the largest Apple IT management forum in the world, Jamf Nation is a free and peer-led community that allows you to share ideas and get valuable insight from other admins who manage Apple and use the Casper Suite. This session will unlock the power of Jamf Nation by showing you the resources and tools available to help build your knowledge, solve problems, and get the most out of Apple and Jamf.

    View the session now.

  • 11:00 AM
    Guthrie Theater - Dowling Studio
    Student Techs: Say What Now?!
    Joseph Uriarte, Geoffrey Giovannelli

    This session will show how, through Casper Suite, you can responsibly empower students to become "techs" for their very own schools. With new educational trends going towards experiential learning, this is the perfect solution that not only allows students to learn while helping their community, but also free up IT resources to focus on more important tasks.

    About the Speakers:
    Joseph Uriarte

    Saint Andrew’s School is a nonprofit private school located in South Florida. When Joseph’s school adopted a 1:1 Macbook/iPad program, he was tasked with finding a management platform that would ensure the success of said 1:1 program. Jamf has provided Joseph with a solution that went beyond anything he ever expected when it comes to managing Apple products. This year he was tasked to develop a framework for a student tech program and knew immediately that Casper would provide him the tools for that task.

    Geoffrey Giovannelli

    Geoffrey works at Saint Andrew’s School and has been another key member in successfully using Casper Suite to ensure a successful 1:1 program.

  • 1:30 PM
    Open Book - TBD
    An Introduction to Webhooks

    Webhooks? What if you could have a script run when a specific change happens on your JSS? For example, a user enrolls and then… A script runs and does anything you want. This is a webhook, also referred to as an HTTP push API. This provides a real-time triggered response to events that occur in the JSS.

    Why do you need a webhook if you already have an API? What exactly is a webhook? How do you build a server to interact with webhooks? What existing tools might we have developed to help you on this path? In this session, we will be covering how to interact between scripts running on a web server and a JSS, and providing real-world examples, as well as theoretical information on this new service.

    View the session now.

  • 1:30 PM
    Guthrie Theater - McGuire Proscenium Stage
    Expert Panel: Tapping into Apple’s Latest EDU Tech
    Apple technical experts, Jamf technical experts, Michael Devins (panel moderator)

    Get answers to your questions from a panel of Apple and Jamf experts on how to deploy with latest Apple education features – including Apple School Manager, the new Classroom app, Managed Apple IDs and Shared iPad – using Casper Suite. This session will provide technical guidance to help you manage your rollouts and take advantage of new features built especially for technology managers and IT admins.

  • 1:30 PM
    Guthrie Theater - Wurtele Thrust Stage
    Mac@IBM – Under the Hood
    Eric Williams, Ryan Gorman, Patrick Norton, Tom Larkin, JD Palmer, Tom Lenz

    At JNUC 2015, IBM unveiled their Mac@IBM program, and their quick adoption of 30,000 Macs, by leveraging Casper Suite. The Mac@IBM Engineering team will provide a glimpse under the hood, and present some of their technical thought process, their challenges, and successes in delivering a great Mac user experience at scale.

    View the session now.

    About the Speakers:
    Eric Williams

    Manager, Mac@IBM Engineering- Eric manages the Mac@IBM engineering team, previously at Apple as a Systems Engineer, with 11 years of hands on experience with Mac Management.

    Ryan Gorman

    Lead Engineer, Mac@IBM- Ryan is the Lead Engineer on the Mac@IBM team. Previously at Apple as a Client Engineer, with 17 years of experience in Mac Management and deployment.

    Patrick Norton

    Engineer, Mac@IBM- Pat prepares software for deployment and manages the monitoring infrastructure, previously with Kohl’s Department stores, he has over 15 years of Enterprise Mac Management experience.

    Tom Larkin

    Infrastructure Engineer, Mac@IBM- Tom is responsible for all aspects of the Mac@IBM infrastructure and legacy systems integration, he also assists with platform engineering. Tom has almost two decades of experience working with Macs in IT.

    JD Palmer

    QA Engineer, Mac@IBM- JD is responsible for Quality Assurance of Mac@IBM workflows, features, and deployed software. Previously, he was the senior architect of a thirty-six thousand mixed Apple devices 1:1 program in K-12 education. JD has been administering Apple devices for over 10 years.

    Tom Lenz

    QA Engineer/Engineer, Mac@IBM- Tom recently joined the engineering team from the Mac@IBM Apple Advisors help desk. He helps facilitate the relationship between engineering and support while assisting with QA, packaging, and other engineering tasks. Tom joined IBM after spending five years at Apple.

  • 1:30 PM
    Guthrie Theater - Dowling Studio
    Make Admins Happy: A Guide to Using Sites in Higher Education
    Robert Whitt

    Join Robert Whitt as he talks about how Indiana University leverages sites in a single Casper Suite instance to offer a centralized service that is available to all IU schools and departments. The global Casper Suite service has grown to include over 4,000 devices being managed by 30 different sites across 7 campuses. How do you make all of your site admins happy without providing global admin access? How do you provide site admins the ability to manage software, printers, scripts, configurations and all the other things that site admins can’t inherently manage? Attend this session to find strategies and solutions to these issues.

    View the session now.

    About the Speaker:

    Robert Whitt is a Device Management Systems Engineer with the Leveraged Services group at Indiana University. His team manages the Global Casper Service, the Global AirWatch Service, as well as the IU Mac Lab Build used in student labs across several campuses.

  • 1:30 PM
    Day Block - TBD
    Navigating Integration with the Network

    Infrastructure Manager, JDS, JSS, SQL, distribution points, etc. - Where are they living within your network? How do you build a customer environment and how do developers plan for data flow between them?

    Come hear developers and deployment engineers discuss use cases and architecture. Learn how the LDAP proxy works, how the various components communicate and what's required to host them. This session will discuss practical-use cases, along with how to better secure and manage your environment. Join us!

    View the session now.

  • 2:45 PM
    Open Book - TBD
    Apple School Manager 1

    Join us to discuss how to enable your JSS to interact with Apple School Manager. Here we'll look at how the JSS synchronizes users from Apple School Manager into the JSS, focusing on architecture, API, and the specific options available in the JSS. We'll also look at how we can configure those users to have the correct student photo, and scoping policies as needed.

    This session will be continued in Apple School Manager 2.

    View this session now.

  • 2:45 PM
    Guthrie Theater - Wurtele Thrust Stage
    Education Empowerment Through Collaboration
    Blair Anderson

    See how Shawnee Heights School District involves educators in their decision making process to build a more positive relationship between IT and teachers. You’ll learn ways to reach the ultimate goal for everyone in education: placing relevant technology in the hands of teachers, in order to meet the needs of students and create a vibrant learning environment.

    View the session now.

    About the Speaker:

    Blair has been in education for 17 years. He served as a music educator for four years and Technology Director the last thirteen. He’s led projects in implementing 1:1 and cart based iPads and is very experienced in Apple education features. Shawnee Heights is a suburban school district located in Tecumseh, Kansas and employs 475 staff members and has a student population of 3,600.

  • 2:45 PM
    Guthrie Theater - McGuire Proscenium Stage
    JAMF Cloud

    Is the number of Apple devices in your organization exploding? Learn how to eliminate the burden of procuring and maintaining hardware while scaling your environment securely through the use of Jamf Cloud, Jamf Cloud Distribution Services, and Jamf Infrastructure Manager. Understanding how to utilize SAML and LDAP integrations is the first step to eliminating on-site servers—a move that will save you time, while providing confidence that your data is safe and secure in the Jamf Cloud.

    View the session now.

  • 2:45 PM
    Guthrie Theater - Dowling Studio
    Measuring a Successful Managed Service Operation with Casper
    Joel Rennich

    A look at managed services; an open discussion on tools, tricks and measuring success. Learn from a organizations that provide managed solutions for enterprise. What could managed services look like for your business and how does it add value to your employee user experience. Learn to think differently about your ever growing Mac community.

    View the session now.

    About the Speaker:

    Joel is the General Manager for Trusource Labs Enterprise Services in Austin, Texas providing Apple device management and help desk to customers around the globe. Previously he was an Enterprise Systems Engineering Manager at Apple doing all kinds of fun things with lots of cool people and solving crazy problems to allow for integrating Macs and iOS devices into enterprise environments. Prior to Apple, Joel was frequently seen speaking at Macworld, WWDC and other conferences and gatherings of Apple-minded admins. Joel has traveled the world helping customers adopt OS X and in 2002 he setup afp548.com and had a lot of fun with that too. Joel is a classically trained journalist and plied his trade as a paparazzi chasing Monica Lewinsky before rising to become the Director of Photography for United Press International in Washington DC. If you’re lucky, he’ll even tell you some of his Monica stories, as the stories are better than the photos.

  • 2:45 PM
    Day Block - TBD
    Single Sign On: What it Means for You and Your Users

    Do you have Okta, OneLogin, Active Directory Federated Services or one of the many other tools we support? What happens under the hood? How do we handle authentication and authorization? What is covered under the SAML spec, and how does Jamf interpret that?

    Come hear from engineers who routinely deploy these tools in the field, as well as the developers who write them. We'll give you the in's and out's of what it all means!

    View the session now.

  • 4:00 PM
    Guthrie Theater - Dowling Studio
    10 Ideas for Making Self Service a Killer App
    Paul Cowan

    Self Service is fantastic but you want to make it even better, huh? This session will showcase some innovative and whizzbang ways to enhance the options in your Self Service environment. From implementing a magic remote support session to any client without a VPN, to controlling access to WiFi networks via iBeacons, Paul will help you empower your users to do even more, without the need for constant love and affection from their friendly IT staff.

    View the session now.

    About the Speaker:

    Paul is an educational technology expert and IT manager for the University of Waikato, working directly for the Faculty of Education. His role focuses on exploring innovations with consumer and IT technologies, with a view to discovering their applications in education and pedagogy. Paul’s current focuses are in the fields of podcasting, eBook creation, technologies for the management and control of mobile devices, and creating collaborative learning spaces.

  • 4:00 PM
    Open Book - TBD
    Apple School Manager 2

    In "Apple School Manager 1" we'll cover how the JSS syncs data from Apple School Manager and how you can set up your users correctly. In this session we'll go over how to configure those users with classrooms.

    We'll also focus on how administrators use the JSS to configure iOS devices. Here, we'll deep-dive into how profiles manage which iOS users are configured with specific apps and layouts.

    View this session now.

  • 4:00 PM
    Guthrie Theater - Wurtele Thrust Stage
    From Awkward to Awesome…or Where Do I Go from Here?
    Patrik Jerneheim

    You just did your JumpStart and Jamf helped you set up a bunch of smart groups and policies that all do really cool stuff. Now your boss and colleagues want you to shine and bedazzle them with your Casper Suite awesomeness.

    In this session, we explore ways to deploy all those spiffy features you heard and read so much about when your organization partnered with Jamf. This is NOT a scripting session, nor is it a packaging session, but it will inspire you to learn more about both topics and get a more secure Apple environment that's easier for your users to work with.

    View the session now.

    About the Speaker:

    Patrik started his professional computer career in the newspaper industry back in the System 7 days. He begun in graphics editing, but soon moved on to include tech support, deployment and in-house training. Half a decade later Patrik traded the news paper world for the consulting business at one of the larger Apple resellers in the Nordic region. When Apple released Mac OS X he was approached by Apple, along with Tycho among others, to become one of the first Apple Certified Trainers for OS X world wide. For the last 6 years Patrik has been running his own consulting company alongside Apple training classes for Apoio. With clients and customer from all kinds of businesses Patrik divides his time between training, integration and support of OS X and iOS in all kind of environments. Patrik is also a frequent presenter for Apple Tech Series sessions in the Nordic countries. Patrik can be reached at patrik@jerneheim.se.

  • 4:00 PM
    Guthrie Theater - McGuire Proscenium Stage
    JAMF Patch Management (repeat session)

    Does your organization regularly spend time manually searching for and applying software patches for commonly updated applications? Let us get you some time back. With Jamf’s new patch management solution, you can confidently keep your environment up to date and secure. See how this unique solution will automate your patch management processes.

    View the session now.

  • 4:00 PM
    Day Block - TBD
    Profiles In Depth

    You send two VPN payloads to a device at the same time; which one gets applied? Ever wondered the little bits about precedence, custom payloads, and the differences between user levels? Ever wonder what happens when you distribute a profile created from Profile Manager with Casper, so you can see what iOS 10 options do?

    It's been clear for a while that profiles are the future of Apple device management. What are the types of profiles and when do you need to use each? Are profiles scoped to a user or a device? How do we create profiles on the JSS to be read on client systems? Any gotchas? In this session, you will hear from our System Engineering team, and a developer, on exactly what goes where, and why.

    View the session now.

October 20, 2016

  • 9:00 AM
    Guthrie Theater - Wurtele Thrust Stage
    A Simplified Classroom with LDAP and PowerSchool Automation
    Rob Brown

    As a 1-to-1 iPad school, Foxcroft Academy has developed an automated method of pulling student, teacher and class data from PowerSchool and inserting it into both LDAP and the JSS. Join this session to hear why and how they did this, and walk away with the knowledge to automate your Apple device rollouts and keep device and user data up to date with minimal human interaction.

    View the session now.

    About the Speaker:

    Rob has been the Director of Technology at Foxcroft Academy for more that 12 years. He holds a Bachelor’s in Engineering and a Master’s in Educational Leadership. He took the school from a technology level of two small computer labs and a budget of less that $1,000 per year to being the first high school in the state of Maine to implement a 1-to-1 iPad rollout and a yearly budget approaching $250,000 per year.

  • 9:00 AM
    Guthrie Theater - McGuire Proscenium Stage
    JAMF Integration Completes ServiceNow IT Workflow
    Joe Bloom, Jamf

    Automation tools mean you spend less time on day-to-day tasks while also enabling your end users with what they need to be productive. This is what Jamf and ServiceNow are bringing to the Casper Suite and ServiceNow platforms. Gain visibility into your macOS devices in ServiceNow, and incorporate Orchestration tools to optimize interactions with users. In this session, learn about the integration and how you can take advantage of it.

    View the session now.

  • 9:00 AM
    Guthrie Theater - Dowling Studio
    User Configuration Framework for Better App Deployments
    Alexander Wolpert

    Make configuring apps with custom settings a seamless process with the help of a User Configuration Framework. In this session, you’ll learn how to simplify app configuration and deployment through a workflow that leverages the Framework and a JSS policy. The Framework will be open-sourced during the session.

    View the session now.

    About the Speaker:

    Alexander Wolpert works as an Apple Consultant/Developer for Computacenter AG in Germany (formerly HSD Consult GmbH). He is a certified ACSA/ACMA and Jamf CSA/CMA/CCE.

  • 10:15 AM
    Guthrie Theater - Dowling Studio
    Deliver Customized Apps for a Personalized User Experience
    David Acland

    If you're looking for an advanced session on packaging, scripts, custom configuration profiles, VPP, and cloud technologies, you've come to the right place. David will demonstrate and guide you through the most common scenarios of software delivery in OS X and iOS: from VPP device-based deployment and app configuration payloads, to crafting OS X application user experiences using a combination of configuration profiles, scripts and customized packages. You'll learn about scenarios where modifying a vendor's package is needed and see how to do it without shooting yourself in the foot. Want more? You'll also learn how to deliver cloud-hosted apps for non-Mac or iOS native programs leveraging Azure cloud.  

    View the session now.

    About the Speaker:

    David has been working in the Apple IT field for 16 years and specialises in software deployment, Mac and iOS administration, and enterprise technology integration. Working for an MSP, he gets to keep up to date on the latest tools and techniques and a very wide range of software packages. He has been focusing specifically on Apple deployment work for the past 10 years, from Netrestore and DeployStudio monolithic images to thin workflows with Casper. He’s also heavily into the Apple IT community, and Jamf Nation, joining the Dean’s list last year!

  • 10:15 AM
    Guthrie Theater - McGuire Proscenium Stage
    Expert Panel: Leveraging DEP and VPP
    Apple technical experts, Jamf technical experts, Tad Johnson (panel moderator)

    The Device Enrollment Program and Volume Purchase Program from Apple are powerful services for efficiently deploying devices and managing apps in the enterprise and small business. Get answers from a panel of Apple and Jamf experts on how to get the most out of these programs using Casper Suite. This session will cover tips on streamlining and managing iPad and Mac deployments of all types in business.

  • 10:15 AM
    Guthrie Theater - Wurtele Thrust Stage
    Preparing for the Road Ahead: Documenting Your Casper Suite Setup
    Rich Trouton

    Having walked into enough jobs where no documentation was available, one of Rich Trouton’s goals when documenting is not only to provide for his own needs, but also help the next person who may be doing this job. This session will discuss various ways you can document your Casper Suite setup, with the goal of helping you quickly create documentation for both your shop's current needs, and also as a way to assist the next person who may be stepping into your shoes. While writing good documentation remains a largely manual process, this session explains how to automatically generate some of this documentation using scripts that query the Casper API.

    View the session now.

    About the Speaker:

    Rich Trouton has been doing Macintosh system and server administration for over eighteen years and has supported Macs in a number of different environments, including university, government, medical research and advertising.

  • 11:30 AM
    Guthrie Theater - Wurtele Thrust Stage
    Mid-year MDM Transition: How’d They do it?
    Oliver Bantam, Mike Bailey

    Wonder what it's like to transition from an existing MDM to Jamf during the school year? Wonder no more! Learn from two who have went through the process. They'll discuss the planning, simultaneous deployment of Google, and resetting of iPads to get them enrolled in the proper MDM. You'll also hear how the move was communicated to staff, parents, and students. What went well and what would they do differently? Attend this session to find out.

    View the session now.

    About the Speakers:
    Oliver Bantam

    Oliver has been in education for 10 years. He served as a classroom teacher for five years and moved into a technology coordinator role the last five. He’s led projects in implementing 1:1 and BYOD programs, and is very experienced in Google Apps for Education.

    Mike Bailey

    Mike has served as an assistant principal for three years. He was in charge of implementing our school’s 1:1 iPad program. Mike served in three different school districts over the last 20 years as a classroom teacher.

  • 11:30 AM
    Guthrie Theater - McGuire Proscenium Stage
    Security

    With recent, highly visible security breaches and vulnerabilities, learning how to identify and prevent new exploits and potential threats, while still maintaining user privacy, is a top priority. Often times too much security can limit the usability of the technology users need to be successful. We look forward to sharing how you can leverage Jamf and native Apple technology to make environments more secure with enterprise-grade encryption, settings management, and patching, while maintaining the end user experience.

    View the session now.

  • 11:30 AM
    Guthrie Theater - Dowling Studio
    Swift, JSS API and You!
    Joel Rennich

    See how you can leverage Apple's newest programming language with the JSS API and do some amazing things! If you can write a shell script, you can write in Swift. If you have Casper Suite, you should understand the JSS API. In this session, you'll learn how to combine Swift with the JSS API so you can quickly create applications and extend your existing tools. Also discover how to apply these capabilities to determine if a BYO Mac is enrolled, gather demographic data from a user and put the user’s Mac into a group within the JSS.

    View the session now.

    About the Speaker:

    Joel is the General Manager for Trusource Labs Enterprise Services in Austin, Texas providing Apple device management and help desk to customers around the globe. Previously he was an Enterprise Systems Engineering Manager at Apple doing all kinds of fun things with lots of cool people and solving crazy problems to allow for integrating Macs and iOS devices into enterprise environments. Prior to Apple, Joel was frequently seen speaking at Macworld, WWDC and other conferences and gatherings of Apple-minded admins. Joel has traveled the world helping customers adopt OS X and in 2002 he setup afp548.com and had a lot of fun with that too. Joel is a classically trained journalist and plied his trade as a paparazzi chasing Monica Lewinsky before rising to become the Director of Photography for United Press International in Washington DC. If you’re lucky, he’ll even tell you some of his Monica stories, as the stories are better than the photos.

  • 1:30 PM
    Guthrie Theater - Wurtele Thrust Stage
    I Can do What with the JSS API?
    Luis Giraldo

    Looking to learn more about the JSS API? This session is for you. Take a stroll through an introductory course and see an overview of working with APIs, and enjoy a front row seat to a demo of basic actions like updating computers and retrieving information from the JSS. Come with questions and walk away with ways to introduce API-driven automation into your environment.

    View the session now.

    About the Speaker:

    Luis, CEO of Ook Enterprises Ltd, is originally from Bogotá, Colombia. Luis began using Apple computers in 1983 with the release of the Apple IIe. A professional musician for most of his life—he played keyboards on tour with Shakira—music and audio engineering took him to Vancouver in 1997. Luis turned to IT and consulting full time in 2006 when he started his own firm Monkey Mac Consulting Inc. His consulting practice was acquired in 2011, but in following his passion of working closely with small and medium enterprise customers, he went back out on his own a year later as Ook Enterprises Ltd. His passion is providing technology-focused solutions (irrespective of platform) to his clients. Challenged with documenting his clients information systematically and transparently, Luis has also developed a SaaS app called Monkey Box, now available commercially. Luis is a highly certified Casper Suite administrator and integrator.

  • 1:30 PM
    Guthrie Theater - Dowling Studio
    Mac OS X User and Device Management for the Cloud-Forward Enterprise
    Greg Keller

    The modern office looks decidedly different than it did even five years ago. Microsoft managed the corporate infrastructure over the last 20 years from workstation, to device management, to the directory server. But today’s office structure isn’t so neat and tidy, and your employees’ needs have evolved. Mac OS is rapidly supplanting Windows as the go-to device, nearly all applications now have moved off-premise to the the cloud, and your users demand simplicity and immediate access to resources to get their jobs done.

    Watch and listen as Greg Keller, Chief Product Officer at JumpCloud, discusses the modern office and the power behind Jamf and JumpCloud's integration to satisfy a complete and secure device and user management solution.

    View the session now.

    About the Speaker:

    Greg is JumpCloud’s Chief Product Officer, overseeing the product management team, product vision and go-to-market execution for the company’s Directory-as-a-Service offering. The SaaS-based platform re-imagines Active Directory and LDAP for the cloud era, securely connecting and managing employees, their devices and IT applications.

  • 1:30 PM
    Guthrie Theater - McGuire Proscenium Stage
    Self Service (repeat session)
    Drew Manor, Jamf

    Learn how to leverage the latest version of Jamf Self Service to redefine the end user experience and reduce IT support costs. You define a customized experience by delivering the apps, tools, and content that are available to users based on role or department. Users are empowered to get the apps and content they need when they need them, without needing to contact IT.

    View the session now.

  • 2:45 PM
    Guthrie Theater - McGuire Proscenium Stage
    JAMF Product Strategy and Direction (repeat session)

    Stop by this session for a sneak peek of the Jamf 2016-2017 product strategy and initiatives. Discover what new functionality is on the horizon, what it means for your organization, and how to prepare.

    This event was not recorded.

  • 2:45 PM
    Guthrie Theater - Wurtele Thrust Stage
    Profiles: An IT Admin’s Best Friend
    Ben Toms, James Ridsdale

    Profiles can often be a saving grace—or the tipping point for a tantrum—for an IT department. If you want much more of the benefits and less of the headaches, Ben and James are your go-to guys. They'll explain why profiles are a lot more flexible than people think and examine what the JSS offers when it comes to profiles and payloads, and the difference between Mac and iOS profiles. So, if you've ever been tripped up by not fully understanding how multiple profiles composite the same payload or how execution frequencies work, now is the time to learn from two of the brightest in the industry.

    About the Speakers:
    Ben Toms

    Ben can be found trying to help people via macmule.com, MacE Mailing List, and the macadmins.org Slack. Ben has also been awarded a deanship at the past three JNUCs for the support he has given folks on Jamf Nation.

    James Ridsdale

    James is the founder and director of dataJAR Ltd since October 2013. He is trained and certified by both Apple and Jamf and is an expert in intelligent provisioning, mobile device management, robust backup solutions, cloud deployment and professional services. James has used his 20 years of experience within the IT industry to design a suite of services and products focused around Apple and open source technology. Throughout his career, James has managed teams of engineers before turning his hand to his own business. Both commercially and technically, James has sound understanding of Apple technology and how to implement it at any scale, as well as backing this up with solid training and support.

  • 2:45 PM
    Guthrie Theater - Dowling Studio
    The Renaissance of NAC with Casper Suite and Cisco ISE
    John Neumann

    There is a great integration piece in the Casper Suite with Cisco ISE. This session explains how this integration works and provides insight on use cases. You’ll learn about common pitfalls when it comes to CISCO ISE and other network vendor integrations and discover ways to avoid. You’ll also walk away with knowledge on the history of Network Admission Control (NAC), 802.1x methods and wireless LAN design considerations to ensure a smooth user onboarding experience.

    View the session now.

    About the Speaker:

    I am a jack of all trades and a master of none. I knows a little bit about a lot of things and regularly reach out to the the experts in their respective fields to bring together the best information to make something happen. This session would be an example of doing just that since it would contain elements of discussion from various discipline areas; 802.1x, NAC, PKI, MDM and wireless LAN. I have enough familiarity with these topics to present information that others would find useful. My background in is k-12 education operating end-user computer deployments. When I’m not working at our secondary College on Australia’s Gold Coast, you’ll find me at the beach, riding my motorcycle or driving exotic stretch limousines (for the fun of it). Earlier this year I hosted an Apple deployment session with our local Apple Systems Engineer and enjoyed the experience very much. I look forward to the opportunity of building on my presenting skills and sharing of knowledge.