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Jamf Nation User Conference 2018

  • October 23–25, 2018

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October 23, 2018

9:00 am CDT

Keynote Day 1: There is No Step Three

  • Dean Hager
Nicollet Grand Ballroom
9:00 am
  • General
  • Intermediate
  • Business
  • K-12 Education
  • Higher Education
  • Government
  • Healthcare

It’s no secret that an organization’s greatest asset is its end users. Whether it is an employee or student, technology is integral to their experience. Getting an employee or student up and running, and keeping them productive, is critical to an organization’s success, an individual’s personal success as well as their overall satisfaction. Receiving a new Apple device should be as simple as 1. Open box. 2. Power on device. 3. There is no step 3. With guests from some of the most successful technology companies, see firsthand how Jamf is working to forever change how people get onboarded and productive with technology, rather than spending their valuable time working on it.

About the Speaker

Dean Hager, Jamf

11:15 am CDT

The holiday season may not be here quite yet, but that’s no excuse to miss out on the gift that keeps on giving. We’re talking of course about trading in (and getting the absolute most for) your old Apple technology. Join our Apple hardware experts to discover the best time to trade devices in, which devices retain the highest value, and how to prepare for and implement a successful Apple device refresh.

About the Speakers

Tim Schigur, Milton School District

Tim has served the Milton School District for 16 years as a principal and the last 6 as superintendent. He led the digital learning vision to include an iPad 1:1 in 2011 in the middle school, to all the students in 2014. Using a sustainable funding model for life-cycle devices, the district has refreshed the entire district digital device deployment on a very constrained budget. Milton’s model can be duplicated across any size organization.

Vicki Lyons, Diamond Assets

Vicki was a technology director for over 25 years ending with the last 11 years in the School District of La Crosse, WI leading the implementation of end-user self-services for Apple 1:1 for all staff, in grades 4-12 with expansion from 3,000 to over 9,000 devices managed by Jamf in a true self-service Her work in digital equity for all carried into her leadership at CoSN, WiscNet and Wisconsin Educational Technology Leaders. She now serves Diamond Assets in developing strong partnerships and, along with her colleagues, shares how residual value of Apple devices is a great benefit to all organizations.

Join us on a reflection of the Jamf Pro 10 series to see what we've done over the past year since its introduction, along with a peek of where it’s headed.

About the Speakers

Joe Bloom, Jamf

Michael Devins, Jamf

Technology is a powerful tool that brings people together both in school, at work, and for fun. This session will focus on how Apple's iOS accessibility features can enable people to take full advantage of their devices. Let's explore what considerations your institution should make when it comes to accessibility, what features are available and how they are used. We’ll then show how people are currently using such features to thrive in their school and at work.

About the Speakers

Kelly Watkins Conrad, Jamf

Since joining Jamf in January of 2012, Kelly has just about seen it all. She spent 4 of her years at Jamf working within Support, where she supported customers in K12, Higher Education, Commercial and Enterprise fields. In 2017, she transitioned to a Sales Engineer, and now she has the absolute pleasure of focusing on higher education within the central United States. When Kelly isn't working, she enjoys playing Pokémon Go, petting puppies and eating ice cream.

Chris Miller, Eanes Independent School District

Chris Miller is the Assistant Director for Technology Services in Eanes Independent School District (K-12) in Austin, Texas supporting a 1-to-1 iPad initiative for over 9,500 students, teachers and administrators. He has been using Jamf since 2010 and has more than 17 years of experience in educational technology. Chris is passionate about the positive impact that integrating Apple products can make on teaching and learning. He refers to himself as a digital plumber, always busy keeping the bits flowing so kids can learn. When he isn’t busy supporting Eanes, Chris enjoys speaking at conferences and conducting workshops with other schools about MDM, deployment strategies and effectively using technology in the classroom.

State management, or configuration management of Mac endpoints, is meant to automate the configuration of Macs in a repeatable, efficient fashion. In this session, we will look at how state management has been traditionally accomplished, how Apple's UAMDM changes the game and how Jamf Pro can be used to accomplish both traditional and MDM-based state management, giving administrators the best of both worlds.

About the Speaker

Sergio Aviles

Sergio is a Systems Engineer for a small, regional telecommunications company responsible for managing a fleet of ~5K Macs and developing and maintain the systems to support it. Prior to his current job, Sergio worked as the Systems Engineer for a small Apple Reseller in the Philadelphia area, where he learned everything from break/fix to how design Mac specific networks. Sergio is also the primary organizer for Greater Philadelphia Mac Admins group.

An Enterprise journey to delighting users, reducing cycle time and improving employee performance through an employee choice program that empowers users.

About the Speaker

Michael Vollmer, Wipro

*Hardware provided—Jamf will be providing shared devices for this lab*

*Prerequisites: No prerequisites for this lab*


One of the newer key enhancements to Jamf Pro is the integration with Active Directory Certificate Services (ADCS). In this lab, we will take you through setting up ADCS to be ready for integration with Jamf Pro and then testing the integration.

About the Speakers

Magan Polc, Jamf

Katie Davis, Jamf

1:30 pm CDT

Newly open sourced software brings an innovative enrollment experience to Jamf Pro users and admins. Join us for a behind the scenes of how to integrate and leverage this software with new Jamf Pro features for the ultimate macOS enrollment experience.

About the Speaker

Your Jamf environment is more than just logs and policies; it contains incredibly useful data about the health, reliability and performance of your fleet of assets and userbase. This session will cover top tools and techniques to query the API and secure more strategic and insightful views of your organization.

About the Speakers

Erin McDonald, Jamf

Erin McDonald is a Professional Services Engineer at Jamf.  When on-site helping organizations succeed with Apple, if there is a zoo, Erin will be at that zoo and likely captivated by otters.

Paul Cowan, University of Waikato

Paul is an IT manager for the University of Waikato and an enthusiast on the possibilities of educational technology.  He enjoys problem-solving, working with passionate educators, and exploring potential applications of consumer and new and emerging technologies in education and pedagogy. Paul is a graduate of the University of Waikato and WinTec, Microsoft Innovation Award winner, Apple Distinguished Educator, Google Certified Teacher, JAMF Certified, and is a member of the Institute of IT Professionals.

Have you ever wanted to turn every student to the same page of a textbook, or ensure they are following along? Have you even wondered what they are doing while teachers tirelessly share their knowledge from the front of the room? Professionals at Maryville did too, so when they first heard about Apple School Manager (ASM) and Apple Classroom, the team jumped at the opportunity to ramp up usage, control, and security of student devices. Quickly they realized, that despite being incredible educational tools, ASM and Classroom were undoubtedly tailored to work for elementary and middle school levels of education. Come hear Maryville leaders deep dive about their quest to make these tools work for their students and faculty and how they’ve created a revolution in higher education since implementing a one-to-one iPad program.

About the Speaker

Taylor Bell, Maryville University

Taylor Bell could be considered a rather unconventional IT technician and administrator. With a credentialed background in the social sciences, Bell’s dynamic individuality, variety of skills, and passion for innovation has perpetuated her love for and close relationship with technology. After working in the therapy field for a few years, Bell decided to dive back into technology. Now a Jamf 200 Certified Tech in her she serves as a full-time staff member, and adjunct faculty member at Maryville University, handling day-to-day operations including supporting the LMS Canvas and managing over 3500 organizational iPads using Jamf Pro! Bell has two Bachelor of Science degrees in Music Therapy and Psychology from Maryville University. She also holds a Master of Health Administration from Webster University and is completing her coursework in the Master of Cyber Security program at Maryville as well. Named the Core Values staff member of the quarter within her organization, Bell has worked diligently to implement and streamline the use of Apple School Manager and corresponding professional development University wide.

More than an app catalog, Jamf Self Service transforms the IT and end-user experience. In this session, learn about this turbo-charged app catalog and how your organization can use it to provide a unified user experience for Apple device users.

About the Speaker

Katie Davis, Jamf

Come hear leaders from Jamf and Salesforce cover what services you need to understand when moving to AWS. Topics will include the Simple Storage Service (S3) for file distribution, Elastic Cloud Compute (EC2) service for running Apache Tomcat and the Relational Database Service (RDS) for running MySQL. We’ll also cover what you need to know about the Memcached service, the load balancer service and security on AWS.

About the Speakers

Benjamin Marks, Salesforce.com

Having spent two decades supporting Macs for companies as large as Apple and as small a place in Big Sur where the internet was beamed in via microwave radios from 10 miles away, Ben is currently a Client Engineer for Salesforce.com. He oversaw Mac population growth from 3,500 to almost 35,000 in five years and, by owning the Jamf Pro service, helped scale it to meet this rapid growth while also planning and implementing a migration from an on-premises server to one self-managed on Amazon Web Services.

Nick Tenbrink, Jamf

*BYOD—You will be using your own device in this lab*

*Prerequisites: Please make sure your organization has signed the Jamf Certificate SDK license agreement prior to the start of JNUC.*
*Please make sure to bring an iOS 10+ device to enroll into a test Jamf Pro server in order to run the sample app and/or your own app.*


Learn how the Jamf Certificate SDK can be integrated into your own iOS app. Use it to provide end users with client certificates in order to enable seamless login to protected services. Bring your own Xcode project, or follow along with the sample app provided!

About the Speakers

Dan Sedam, Jamf

Kyle Hammond, Jamf

2:45 pm CDT

Providing the best user experience is at the center of Apple’s approach to device management. Whether you're a member of a school, a business, or a public institution, you can put your users first, and at the same time ensure platform security and user privacy — all while maintaining the device control you need. Hear from Apple product managers about the state of device management and services from Apple, such as Apple Business Manager and Apple School Manager.

About the Speaker

As Apple gets ready to ship its next operating system, many customers will start preparing for the upgrade or, at the very least, start wondering how to get their Mac estate up to scratch so they’re able to upgrade. In this session, we’ll go through the preparation for migration and also cover the different options for user initiated upgrades and automatic upgrades. Along with updating to the latest operating system, we’ll show a workflow for re-provisioning Macs using the erase install option in the macOS installer app.

About the Speakers

Daniel Mintz, Jamf

Having worked in the Mac industry for over 10 years, Daniel started fixing powermac G4's and emac displays, then moved to Jamf to work as a Jamf integrator then a professional services engineer. In this current role, Daniel works with customers to provide services focused around Jamf Pro.

Jonathan Yuresko, Jamf

Enthusiastic about automation, Jonathan Yuresko creates tools that help organizations not only cut down on clicks and keystrokes, but also aid in eliminating human error in day-to-day processes.  Jonathan enjoys solving extremely complex problems and with years of gained experience in various hardware and software offerings, he uses out-of-the-box thinking to develop efficient and long-lasting products.  His unique solutions allow systems to communicate effectively in ways never before imagined.

Many organizations have more than one LDAP environment. This session will cover using Jamf Cloud and LDAP in an environment with multiple Active Directory domains - including firewall requirements and setup and configuration of multiple domains. We’ll review the technical requirements, the layout of a large directory service, the impact of a constrained Search Base and performance.

About the Speaker

Mike Wallach

Mike Wallach has over 15 years of higher education experience, along with extensive experience in enterprise Mac and Windows support.

Once upon a time, Mac admins spent a lot of time building out Active Directory and Single Sign-On strategies. Then came SaaS apps, requiring a whole new paradigm (often built on top of Active Directory). NoMAD and NoMAD Login are changing the way administrators interact with single sign-on on the Mac platform. Whether you have specific questions about NoMAD or just want to hear how administrators are simplifying their deployments, this session is all about how NoMAD and Jamf together leads to better results for administrators and the co-workers who depend on them.

About the Speakers

Caine Horr, Okta

Caine Horr is the Sr. IT Security Engineer at Okta where he manages all things Apple and Jamf while interfacing with SecOps, Compliance, IT Support and other relevant teams. Caine has been working with Jamf since 2012 and has deployed, adopted and managed Jamf infrastructures for companies such as Workday, AVG, Invitae and now Okta. Caine is a member of the San Francisco Bay Area MacBrained community, and is an amateur chef, boardgame geek, kayaker, hiker, backpacker, camper, and semi-professional performing magician.

Edward Shorrock, Cardinal Health

Ed has been around computers, especially Macs his whole life. He loves solving problems and that is what got him into IT. He has spent time at Best Buy, Scotts and Apple, doing everything from selling furniture to teaching classes on the care of Orchids. He is currently the Engineer over Apple Technologies and Innovation at Cardinal Health where he oversees both their macOS fleet and their Jamf Pro instance.

Joel Rennich, Jamf

David Stoicescu, Expel

David heads up IT at a cloud-born IT security firm, which isn’t always easy - mostly because of its untraditional end-user-experience-first approach to IT systems and processes. David’s team is solely focused on making things simple and intuitive through automation and robust and scalable systems (such as Jamf). Come take a journey with David while he paves new roads in the land of an employee-first environment where we leverage awesome tech to provide a best in breed end user experience.

Vasu Subbiah, Druva

Come to this session to learn about the use of Automator, scripts, and Configurator to automate wiping and setting up iOS devices. Using scripts and information from the website www.configautomation.com we’ll showcase a process that allows libraries to safely and quickly checkout iPads to patrons. This process can also allow initial deployment of a standardized configuration for quick deployment to users.

About the Speaker

Christopher Sweet, Iowa State University

Christopher is a systems support specialist III at Iowa State University Parks Library, and will have been there for a decade (!) at the end of October. He got started in computers with an Kaypro 2 and an Amdek 8080 as a young kid, and cut his teeth on MS-DOS and Windows until college. In college at UNI, he started doing Windows support for the Humanities and Fine Arts College, picking up Apple skills as he went. He then did seven years of dual platform support for his first job out of college, working at a high school. Now he’s the SCCM admin for the library, as well as the JAMF Pro admin!

*Hardware provided—Jamf will be providing shared devices for this lab*

*Prerequisites: No prerequisites for this lab*


Come see how Jamf and select partners are already creating exciting solutions on the tvOS platform. Get hands on with an Apple TV to see how Jamf’s story of success with Apple translates to the latest, greatest platform from Apple. Next stop, tvOS!

About the Speakers

Josh Jagdfeld, Jamf

Sam Weiss, Jamf

4:00 pm CDT

In this session, you’ll walk away with the tools and knowledge to get your scripts under version control. See how GitHub can be the source of truth for scripts and prevent unreviewed edits from having an unintended impact on your environment, and learn how a team of engineers can effectively rely on a protected repository to track changes and ensure everyone is on the latest version. Using this workflow, computer and extension attributes scripts in Jamf Pro are automatically updated when an approved pull request is merged. Technologies discussed will be Jenkins for CI/CD, GitHub Enterprise, Slack, and of course, Jamf Pro.

About the Speakers

Brian LaShomb, Target

Brian has been managing Macs for over 20 years in corporate environments. When he’s not trying out new technology, he enjoys woodworking with his two kids. He currently manages the Jamf Pro infrastructure for Target and is a member of the steering committee for the Twin Cities chapter of MacBrained.

Brad Schmidt, Target

For seventeen years, Brad worked in K-12 IT, but recently made the transition from education to Target. Brad now works as a Senior Engineer on the Enterprise Design and Graphics Environment (EDGE) team. He has worked with the Casper Suite since version 2 and loves automating mundane tasks to save time and to get consistent results utilizing product features, as well as the Jamf Pro API.

With macOS 10.14, Apple introduced new user data protections and ways to manage it based the concept of Transparency, Consent and Control (TCC) with their Privacy Preference Policy Control (PPPC) configuration profile payload. Come hear from Jamf employees about how the changes could impact you and what you can do to be prepared. Plus you might hear some corny jokes.

About the Speakers

Cyrus Ingraham, Jamf

Michael Paul, Jamf

Creating Bootcamp partitions can be very time-consuming, even with the right software tools. Let’s explore together how we can marry Jamf Pro, Winclone, and Ivanti, using Jamf Pro for provisioning macOS, Ivanti for managing Windows and Winclone for creating deployable images, with Boot Runner, a GUI boot OS chooser. This session will cover the basics of configuring Jamf Pro, Winclone, Boot Runner, and Ivanti to provision and manage both MacOS and Windows - with just a few clicks.

About the Speakers

Brian Shim, Nine41 Consulting

Brian has worked in the education space for about 5 years and has been a Jamf user for about 12 years. He believes Jamf is a great equalizing tool from the most affluent orgs to the most cash-strapped orgs, and that Jamf transforms the leanest teams into armies!

Bennett Norton, Nine41 Consulting

Bennett Norton is the founder and president of Nine41 Consulting, a company focused on lowering the barrier for cross-platform device support in business environments. Bennett has worked in the IT management industry for over 15 years, specializing much of that time in Apple device management. When not working, Bennett enjoys spending time with his family boating, mountain biking, and hiking in the red cliffs of Southern Utah.

We’re all familiar with the ultimate zero-touch goal of “Step 1 - open box, step 2 - power on Mac and step 3 - there is no step 3.” The idea is to make everything as simple as possible for the user to get a new machine, but what is going on behind the scenes to make this possible? In this session, we will dive into what _mbsetupuser, activation records, apsd.keychain, iprofiles.apple.com and mdmclient are and how they help us provide an amazing experience to our coworkers. Understanding the process allows us to design more robust workflows and to better troubleshoot when things don’t go the way we expect them to.

About the Speaker

Marcus Ransom, CompNow

Marcus is a Jamf Integrator from Melbourne, Australia. He has managed and supported Apple devices for over a decade in both education and enterprise environments. Marcus currently works as a Senior Apple Systems Engineer at CompNow, Australia's longest Jamf reseller and Integrator. Understanding the changing Apple ecosystem and developing the community amongst Apple system administrators are two objectives that motivate him to improve the way Apple devices are supported and perceived in the wider IT environment. Marcus co-ordinates Melbourne Apple Admins and also co-presents the MacAdmins podcast.

Microsoft Enterprise Mobility + Security (EMS) continues to be deployed by thousands of customers worldwide to securely manage over 150M Microsoft 365 endpoints worldwide, including Windows, Android, and Apple devices. Learn more about our partnership with Jamf for macOS device management and the exciting new features for Windows modern management, whether you manage using Microsoft Intune or attach existing Configuration Manager tools to leverage the power of cloud.

About the Speaker

Clay Taylor, Microsoft 365

*BYOD—You will be using your own device in this lab*

*Prerequisites: No prerequisites for this lab*


“All system administrators have a test environment, but some are lucky enough that it isn’t also their production environment.” Attend this lab to learn what goes into creating an independent test environment, so that you can join the lucky admins. We’ll walk through how to leverage tools that both Jamf and our community have built in a way that works for both IT and end users.

About the Speaker

Mike Levenick, Jamf

5:00 pm CDT

Eager to learn more about what you can do with Python? Beginners are welcome as we explore Python's easy-to-learn syntax and library of modules you can leverage for writing scripts and automation to make your life as an IT administrator easier. You will need some command line (Terminal) experience to follow along, and access to a text/code editor of your choice (Visual Studio Code and PyCharm CE are excellent options).

About the Speaker

Bryson Tyrrell, Jamf

The Mac Admins Podcast is coming to JNUC again! We’ll be doing a live recording of the podcast, talking about the latest and greatest in the Apple community, and definitely not bringing any of the snark! So come hang out with Emily, Marcus, Tom and Charles as we talk nerd and get a chance to hang out with you, our peers!

About the Speakers

Emily Kausalik-Whittle, The Home Depot

Emily is a Systems Engineer at the Home Depot Austin Technology Center, where she helps engineer solutions for the Mac Platform and strives daily toward her ultimate goal of becoming a cat.

Tom Bridge, Technolutionary LLC

Marcus Ransom, CompNow

Marcus is a Jamf Integrator from Melbourne, Australia. He has managed and supported Apple devices for over a decade in both education and enterprise environments. Marcus currently works as a Senior Apple Systems Engineer at CompNow, Australia's longest Jamf reseller and Integrator. Understanding the changing Apple ecosystem and developing the community amongst Apple system administrators are two objectives that motivate him to improve the way Apple devices are supported and perceived in the wider IT environment. Marcus co-ordinates Melbourne Apple Admins and also co-presents the MacAdmins podcast.

Charles Edge, Jamf

October 24, 2018

9:00 am CDT

Keynote Day 2: Devices with a Purpose

  • Dean Hager
Nicollet Grand Ballroom
9:00 am
  • General
  • Intermediate
  • Business
  • K-12 Education
  • Higher Education
  • Government
  • Healthcare

Every good admin knows change is inevitable. The best organizations are leveraging Apple technology to engage their students, employees, patients and guests to personalize their experiences. From onboarding to extending the online experience and personalizing learning, hear from the most innovative K-12, healthcare, higher education, hospitality and retail companies on how they are differentiating through Apple technology to create the most engaging end-user experiences.

About the Speaker

Dean Hager, Jamf

11:15 am CDT

Attention all start-ups: Are you hiring staff like crazy? Expanding to new geographies? Need your (software) tools to work harder? Is your IT staff stretched to their limits? If you answered yes to any of these questions, this session is for you. Anaplan’s Global Head of Cloud Information Systems Alan Foley will talk about how he got creative to scale IT operations while Anaplan added 700 new employees in 4 years across 6 new geographies. Zero-touch on-boarding, self-service data restores, custom scripts for remote user support and global data compliance all will be covered. Dig in with Alan as he talks about how using Jamf Pro and software from data security company Code42, helped him scale IT operations.

About the Speaker

Alan Foley, Anaplan

When it comes to managing iOS devices, reliance on over-the-air wireless MDM systems is not always practical nor desirable. Because of network limitations and security concerns, many organizations (both large and small) prefer to setup, manage and restore their iPads and iPhones through direct tethering to macOS systems. Sal provides the tools and instruction for implementing automated “Manage-on-Attachment” workflows using Apple Configurator and Automator. Help for your “Accidental Administrators” is finally here!

About the Speaker

Sal Soghoian, macosxautomation.com

Sal Soghoian is a world-renowned user automation expert, software developer, author and jazz musician, most known for his two decades as Product Manager of Automation Technologies at Apple Inc. where he advanced AppleScript, Automator, JavaScript for Automation (JXA), System Services, the Terminal, Apple Configurator and other macOS automation tools. Prior to Apple, Sal created automation solutions for the publishing industry, authored the popular “Sal’s AppleScript Snippets” collection, the ShadowCaster Quark XTension, wrote two books, including “AppleScript 1-2-3,” and too many magazine articles to count. Today, he consults on user automation implementations for applications, runs the CMD-D (pronounced "Command-D") automation events, writes and consults on custom automation solutions, and firmly believes, 'the power of the computer should reside in the hands of the one using it.'

The workforce is experiencing a cultural revolution. Digital natives are driving demands for consumer-centric experiences, technology choice and flexible work options. Offering employee-preferred devices and operating systems is now a determining factor in attracting and retaining top talent — and enterprises are seeing increasing demand for Apple. As a result, more businesses are starting to embrace employee choice programs. However, the proliferation of devices has become a challenge for IT teams to manage and secure. At Insight, we define, architect, implement and manage Insight Intelligent Technology Solutions™ that help organizations run smarter. Earlier this year, we launched Insight Managed Mobility for Apple — an end-to-end solution that helps clients successfully bring Apple devices into their IT ecosystem without added strain on internal IT. We take the hassle out of managing Apple devices by orchestrating the entire device lifecycle and help clients leverage platforms such as JAMF to simplify and streamline on-going management. Through our vast distribution network and technology experts across all devices, we create a frictionless work environment powered by Apple technology.

About the Speaker

Evan Tomlin, Insight

Security is at the heart of what we do. Everything revolves around secure connectivity to services. Do you need anti-virus? What is this BeyondCorp thing? If I don’t trust anyone, then how am I supposed to live my life? Well, we can’t help with that last one. But whether it’s compliance, governance or just doing what is right to protect your coworkers—this panel is here to answer the burning questions you might have and to help you run without incident.

About the Speakers

Jennifer Unger, CapitalOne

Nick Smetana, Jamf

Ryan Merrick, SentinelOne

Ross Derewianko, Ping Identity

RD, or "the Pony" on Slack, has worked with Macs for several years at Ping Identity. Within the last year, he's transitioned out of strict Mac management into a DevOps role managing developer environments. On the side, he helps run Macbrained_YVR and actively tries to participate within the community. He also wakes up way too early, does CrossFit and is less into ponies than you might rightly expect (even though his avatar is a Pony).

Charles Edge, Jamf

Aaron Kiemele, Jamf

It’s easier than you think to refresh your Apple hardware, but there are 4 things you must avoid. Join Second Life Mac’s Apple device experts as they share the solutions to giving your organization a secure, time-efficient and dollar-maximizing experience throughout your hardware’s lifecycle. An expert panel of IT Admins will join the stage for the second half of this session to share their device refresh experiences (good, bad and ugly).

About the Speaker

*Hardware provided—Jamf will be providing shared devices for this lab*

*Prerequisites: No prerequisites for this lab*


What can day one of an EDU iPad rollout look like? In this Interactive Lab, we will provide you with an iPad that shows how Apple School Manager and Jamf can make your rollout simple. Once you see the experience, we will answer questions and guide you through the configurations and settings that made it possible.

About the Speakers

Sam Weiss, Jamf

Kyle Bareis, Jamf

1:30 pm CDT

North Carolina State University Libraries utilize Jamf Pro to manage more than 1000 devices used by more than 30,000 students and faculty. Learn how this successful initiative uses a single enrollment policy that determines how to configure devices for lending, staff use, general patron use and advanced specialty computing. Session attendees will see how custom policies trigger software installation, and learn more about Self Service, software updates, and empowering tier 1 and tier 2 staff to support patrons, staff and guests.

About the Speakers

Lisa Davies

Lisa has been working on Macs with Jamf for many years in both Australia and the US, with experience in corporate, K-12 and higher education environments and with small and large deployments ranging from a few hundred to thousands of seats. Lisa specializes in automation and learning security.

Joseph Jenkins, North Carolina State University Libraries

20+ years in Higher Education as an Apple Systems Administrator.Currently supporting 1000+ macOS, iOS and tvOS devices all through jamf Pro.Obsessive about deployment automation.Know way too much about Star Wars canon (Han shot first).

In 2016, Thomas Saueressig became the new CIO at SAP. As part of his new role, he decided that SAP needed to provide not just a good experience for SAP's Mac-using employees, but the best experience to be found anywhere. To realize this vision, a team has been built from the ground up to provide that experience. Learn how SAP's Mac CoE team is using social media, Amazon Web Services, Jamf Pro, tools developed in-house and SAP's software to eat, sleep and deliver a productive and secure Mac environment for our Mac-using colleagues at SAP.

About the Speaker

Rich Trouton, SAP

Rich Trouton has been doing Macintosh system and server administration for twenty years and has supported Macs in a number of different environments, including university, government, medical research, advertising and enterprise software development. His current position is at SAP, where he works with the rest of the Mac CoE team to support SAP's Mac community.

iOS in healthcare, retail, and hospitality has come a long way in the last few years. Attend this session to learn more about Jamf apps that aim to help you and your staff be more productive.

About the Speakers

Michael Devins, Jamf

Tim Knox, Jamf

Tim Knox is a Systems Engineer who is totally focused on new business development and emerging technologies. He has been a Jamf administrator for large multinational companies and has worked for Jamf since 2015.

The cheese is being moved. You still need to get devices into the hands of users without a bunch of work. Or maybe you need to get a device on a desk in a lab. It sure would be great if you could just sit at your desk and click a button, rather than drive or fly to branch offices to manually interact with previously automated workflows! Join Jamf and some of our more successful customers in talking through the modern era of device provisioning as well as working towards the most admin AND user-friendly experience that can be provided.

About the Speakers

Annie Halbert, Jamf

Brian Messinger, Sewanhaka Central High School

Brian Messinger has been an educator for over 16 years, was recently promoted to this position.  He has been involved in the District's 1:1 initiative from the start.  Previously, he served as the District Coordinator of Social Studies.

David Minnema, Grand Rapids Christian Schools

Dave Siederer, SHI

Dave Siederer has been in the Apple world since 1989, and has established himself as a driving force for Apple and Mobility at SHI and for corporations worldwide. Having spent six years working for Apple directly, and another two years of Mac IT support, he came to SHI in 2010 as an Apple Systems Engineer, arriving the same week the iPad was introduced. Dave created ZeroTouch in 2011, the first fully automated solution to iOS deployment, alongside FirstAID for Apple ID generation, filling many of the gaps enterprises needed to effectively deploy a fully configured iPad to an employee's hands, with no additional setup needed. ZeroTouch has established SHI as a leader in device deployment, used for hundreds of thousands of devices through SHI's Knox configuration center. The ZeroTouch methodology has been applied to Android as well, and, more recently, our groundbreaking work on Windows 10 deployment. As a founding member of SHI's Mobility group, he spent some time as a Mobility Solutions Architect getting to know other mobile operating systems, assisting in multiplatform deployments for Windows, Android, Chrome OS and more. Now back on SHI's Apple team, Dave leads the technical practice around all things macOS, iOS, management platforms, and expertise around every detail of Apple. In his free time, you can hear Dave on Sunday mornings on 90.3FM, broadcasting his radio show, The Decline, every week.

William Cheney, Benilde-St. Margaret's School

Starting with Windows 95 and a PlayStation, you could say Bill Cheney grew up with technology. Shifting from GeoCities and GameShark, Bill now uses his skills to automate and empower about 1300 users at Benilde-St. Margaret's School. Bill has elevated the technology at BSM for six years, helping uphold the 'Apple Distinguished School' accolade since 2012. When Bill isn't in the Help Desk, he's coaching basketball and collecting sneakers.

David Kagle, Thirty-One Gifts

Dave is currently working as a Systems Administrator I for Thirty-One Gifts, a 2017 top 20 Direct Selling Association business and number 3 Family-Owned Business in Central Ohio. Dave holds a B.S.B.A in MIS from Youngstown State University. From 2004 to 2013, Dave perfected his craft as a hybrid tech supporting all things Apple (and other tech we won’t mention by name) at various companies across northeast and Central Ohio. Starting at Thirty-One in 2013, he was the Jamf Pro admin and swiss army knife for the Service Desk team. Since becoming a System Administrator in 2017, Dave added managing Office 365, SCCM, Mimecast, and other various systems to his Jamf Pro management role. When not engaged in systems management, Dave enjoys spending time with his wife and embarking on the ultimate adventure known as being Dad to a 5-year-old daughter and 1-year-old son.

You've championed for your organization to purchase Jamf Pro for months, and the day is finally here! Your boss comes to you and says, "Okay, we've purchased 15,000 seats of Jamf Pro. We need you to have it deployed by the end of the month, and by the way, we cannot hire anyone to help." What do you do? Where do you start? How do you get 15,000 endpoints under management when you can't even connect to them over the network? Come find out the top 10 things to avoid (and more importantly what youshould do) when deploying Jamf Pro in a large-scale enterprise that is eager to have it all done yesterday.

About the Speaker

Steve Wood, Omnicom Group

Steve has been wrangling Macs for the last 20 plus years, making sure the end user has an awesome experience while staying out of their face. He’s managed environments of less than 100 and has made the jump to currently managing/designing/deploying/standardizing a toolset to manage a fleet of 15,000 and beyond.

*Hardware provided—Jamf will be providing shared devices for this lab*

*Prerequisites: No prerequisites for this lab*


Are you looking to get the most educational value out of your devices? Selecting a great MDM is just the first step. Come to our lab to see first-party solutions from Apple and third-party apps from the App Store that truly make your classroom transformational.

About the Speaker

Sam Weiss, Jamf

2:45 pm CDT

You've installed the latest version of Office for Mac and now you need to deliver the best experience for your users. What should they see when opening Microsoft Excel the first time? How do you guide them to configure their email in Microsoft Outlook? Where can they find your company letterhead? Come listen to leaders from Microsoft and Jamf guide you through your options for managing the Office for Mac experience for your users. Learn the best ways to deploy and update Office for Mac, how to easily change from volume licensing to Office 365 subscription and streamline the activation process, and discover the dozens of manageable settings for Office and how to deploy your settings using Jamf Pro.

About the Speakers

Bill Smith, Jamf

Before joining Jamf as a Professional Services Engineer, Bill was a Mac admin and consultant for more than 20 years. He spoke at the very first Jamf Nation User Conference about using Casper to deploy and manage Office 2011 for Mac. This year, he returns to speak about using Jamf Pro to deploy and manage Office 2019 for Mac. He's been a Microsoft Most Valuable Professional (MVP) since 2003 helping consumer and enterprise customers use and troubleshoot seven major versions of Office for Mac.

Paul Bowden, Microsoft

Paul is a Principal Engineer in the Microsoft Office for Mac Product Engineering team out of Redmond, WA. Responsible for enterprise deployment and management of Office for Mac, Paul has been at Microsoft for 21 years.

Jeffrey Kalvass, Microsoft

Jeff is a senior program manager with Microsoft on Outlook for Mac. He has worked on a wide variety of Outlook features, including authentication, sync and database, and he helps drive several app-wide initiatives, including accessibility, privacy and manageability. He represents Outlook in the Mac admin community in Slack, collaborating with Microsoft colleagues and Mac admins to improve the app and how it is managed.

This session will cover ways in which on-premise customers can scale Jamf Pro for capacity and high availability, with particular focus on Jamf Pro Clustering, Memcached, Load Balancing, MySQL Replication and Distribution Points. This session will also discuss how to remove single points of failure at each stage.

About the Speaker

Andy McKay, Trams Ltd.

Having worked in IT for the last 15 years (both in educational and corporate settings), Andy very quickly settled on Apple as his preferred platform and these days provides support to others who wish to go down that route.

Foxcroft Academy is in one of the poorest counties in the State of Maine, and our school-issued iPad is the only link to the digital world for many students and their families. Except for a handful of restricted apps, students at Foxcroft are encouraged to use their iPad as if it was their own. This unrestricted access can be distracting to some students and as a result, hinder their academic progress.  Learn how Foxcroft established a disciplinary action plan (that actually works!) using whitelists and restrictions. We’ll walk through the process of creating this action plan and the results we’ve seen, including a significant decrease in the duration students remain on academic probation.

About the Speaker

Robert Brown, Foxcroft Academy

Rob Brown has been the Director of Technology at Foxcroft Academy for more that 14 years. He holds a Bachelor's in Engineering and a Master's in Educational Leadership. When he started at Foxcroft, the technology consisted of two small computer labs and a budget of less than $1,000 per year.  Foxcroft Academy, which aims to provide a technology rich learning experience for all of its students, has since become the first high school in the state of Maine to implement a 1-to-1 iPad rollout and is a two time Apple Distinguished School.

As your environment grows, scaling to meet the demands of devices and services becomes critical. Losing access to services you might not consider critical can result in calls to your service desk that end up impacting your ability to get anything done. In this panel, we will talk through scaling all the things, from Jamf and beyond. Even if the rest of your infrastructure falls down, we at least want your Apple devices to have uninterrupted services!

About the Speakers

Todd Ebersviller, Jamf

Chris van Loben Sels, OrgWiki

Aaron Woland, Cisco

Yev Pusin, Backblaze

David Suehring, Jamf

Jon Hovland, Jamf

This session is a must-attend for organizations that are looking to build event-driven integrations with their Jamf Pro Server leveraging Webhooks. Daniel MacLaughlin and Bryson Tyrrell will demonstrate two approaches to creating integrations that receive webhook events and perform actions with other services.

About the Speakers

Daniel MacLaughlin, Jamf

Daniel is a Jamf Professional Services Engineer who is based in Sydney covering the APAC region. He has been working with Apple devices for over 10 years across different industries and countries.

Bryson Tyrrell, Jamf

*Hardware provided—Jamf will be providing shared devices for this lab*

*Prerequisites: No prerequisites for this lab*


Join us to see what employee choice could look like for your organization; we’ll discuss what is driving employee choice programs, why they are successful and how they impact organizations. From there, we’ll provide a hands-on experience of what IT admins can leverage within Jamf Pro to accommodate employee choice, showcasing integrations like Apple Business Manager, SSO, Directory Binding and more. Finally, see what the experience looks like when end users unpack their Macs for the first time and already have everything they need.

About the Speakers

Jordan Danz, Jamf

Ian Browning, Jamf

Kat Garbis, Jamf

4:00 pm CDT

With DEP quickly becoming the only Apple-sanctioned way to deploy Macs, new workflows are often unfamiliar to admins accustomed to traditional onboarding methods like imaging and binding to Active Directory. The goal of this session is to explain and demonstrate new DEP workflows using NoMAD Login (and to a lesser extent NoMAD) to utilize an existing AD environment without binding. We’ll also talk through the benefits, including local account creation matching AD user credentials, automatic Kerberos authentication for SSO, and cover every step required to successfully implement a DEP-based workflow with Jamf Pro and NoMAD Login. Attendees will walk away with knowledge on the basics of a DEP workflow utilizing NoMAD Login and ideas about how to improve their own Mac deployment method.

About the Speaker

Nathaniel Strauss, Shakopee Public Schools

Nathaniel has worked in K-12 public education for the past eight years managing Apple devices, with the goal of helping staff enhance their teaching with technology. He’s currently an IT manager at Shakopee Public Schools in beautiful Shakopee, MN, where they use Jamf to manage about 10,000 devices. Shakopee’s program is almost entirely 1-to-1 with the exception of K-2nd grade where the student to iPad ratio is 2:1. Nathaniel lives in south Minneapolis with my partner and two cats, and love taking walks around Lake Harriet.

Come learn from Accenture’s Personal Computer team about a recently-created custom compliance panel that displays status of compliance points and implements automated remediation where appropriate. This panel is driven by a combination of policies, Extension Attributes and other tools to provide information to users, so they can address compliance issues proactively. We’ll also cover Jamf’s open source tools that can be tailored to meet the security posture of your environment.

About the Speakers

Christopher Kemp, Accenture

Joined Accenture's Mac Workstation Team in 2016 | Previously designed and maintained Casper management for CNN editing systems | IT Engineer for 20 years | Audio Engineer & Musician

Katie English, Jamf

Katie English was a Mac admin in higher education for 14 years prior to joining Jamf as a Professional Services Engineer. Since then she has traveled a few hundred thousand miles and helped hundreds of admins build thousands of solutions. Katie is now a Professional Services Manager at Jamf.

Monitoring your servers allows you to know if they are functioning normally and arm you to take action if they are not. Even when the server appears to be working, a monitoring tool can help identify issues before they become problems, potentially avoiding downtime. Knowing what to look for and how to set warning thresholds could make all the difference. In this session we’ll dive into a service called DataDog, which allows users to create a free account and monitor up to 5 free servers. We’ll cover the simple steps to set up a DataDog account, creating the dashboard and setting thresholds on some common metrics. We’ll also see examples of how this has helped Beaverton School District identify and resolve issues.

About the Speakers

Matt Anderson, Jamf

Steven Russell, Beaverton School District

I've been working with Apple Devices since 2006 and I still look forward to go to work everyday.

Calling all supporters of women in tech! Join us for a panel discussion with tech leaders who will provide insight into their experiences, both as women and advocates for women in technology. Through their stories, you'll learn how they navigated the tech space and what their experience has taught them about the value of diverse teams and inclusive work environments, and what to do if you find yourself an outsider in the workplace. Special thanks to Second Life Mac, who is supporting this panel as well as a networking event immediately following the panel, where light appetizers and beverages will be provided.

About the Speakers

Beth Tschida, Jamf

Beth Tschida joined Jamf in August as the Vice President of Engineering. She has 20+ years of technology leadership experience at several Fortune 500 companies; leading large diverse teams across multiple US locations and several countries, including India, China, Ireland and most recently Poland. She has experience in both acquisitions and divestitures of technology operations. Beth enjoys driving technology strategies and priorities that align people, process and technology. She is a graduate of the University of Minnesota and lives in Maplewood, MN with her three teenage sons, husband, and lovable golden retriever.

Jeff Lin, Bust Out Solutions

Jeff Lin is the Founder and CEO of Bust Out Solutions and Pearl Payments. Bust Out creates custom web and mobile apps with rock-solid engineering and impeccable design. Pearl Payments is a SaaS platform that helps businesses manage and collect recurring payments.

Louise Radifera, CBS

Louise entered the world of geekdom after seeing her first sci-fi movie where she watched HAL refuse to open the pod bay doors and then seeing the “old” Duotronic computers not only work, but provide answers by voice on starships on TV. She has been fascinated by computers ever since. Louise started her career in IT by providing 1st level support. Since then, she has done almost every job and worked with almost every system within the operational world of IT, starting with System 6 and administering Novell servers & cc:mail to virtual windows box’s running publishing platforms and dabbling with VoIP systems. Louise accomplished all these feats while making sure the various systems played nice with her fleet of Macs across multiple industries, from advertising to publishing and now broadcasting—along the way, becoming a Jill of all trades. Currently, Louise is responsible for the Apple & Mobile space at CBS and starting the Women in Tech group at CBS.

Liz Tupper, Software for Good

A self-proclaimed geek with almost two decades of technology experience, Liz Tupper is known for her leadership in the Minneapolis tech community—particularly when it comes to increasing opportunities for women in tech. Since beginning her career as a front-end developer, she has worked in the Internet of things (IoT), mobile app, web, and video game industries. She currently works as Director of Product Strategy at Software for Good, a BCorp dedicated to bringing diverse people and tech together to solve complex world problems. She is passionate about working towards a zero waste lifestyle, serving on the board of directors at Eureka Recycling, and about putting empathy first when designing and developing new products.

Westside Community School has been using the one-to-one model for about 14 years now. Sadly, one thing that has stayed consistent through all these years is the theft of devices. Join this session to talk about what issues can come with theft and the solutions that have helped us recover multiple mac devices, including legal issues with tracking/recovery in a K-12 environment, Jamf configurations & the law enforcement process that works best for schools (and often for companies).

About the Speaker

Michael Sanchez, Westside Community Schools

Michael is an IT manager with Westside Community School, and now manages and repairs 6000 plus devices at 10 different buildings. He has many years of experience in managing both Mac and PC computers and across many aspects of IT.

*Hardware provided—Jamf will be providing shared devices for this lab*

*Prerequisites: No prerequisites for this lab*


iOS devices have the power to transform processes and empower users in all types of industries. While 1:1 deployments are best suited to deliver a personalized user experience, many organizations deploy batches of devices to be shared amongst groups of users who have different roles, functions and needs. Wouldn’t it be great if a user could select a customized configuration for the duration of their shift right from the device without IT involvement? In this Interactive Lab, experience new ways to setup and reset devices in order to enable seamless transitions of an iPhone or iPad between users. This is all done over the air, no cart or tether required.

About the Speakers

Blake Pierce, Jamf

Brandon Aumann, Jamf

Adam Mahmud, Jamf

Sam Weiss, Jamf

5:00 pm CDT

Join us as we introduce you to Swift as a language, cover the basics of how to do command line utilities in Swift and then show you how Swift compares to other languages. No prior Swift experience is required, although you'll need Xcode installed on a Mac to follow along with the exercises. Prior scripting experience is helpful, as this session teaches Swift from the point of view of an admin that's done some shell scripting.

About the Speaker

Joel Rennich, Jamf

October 25, 2018

9:00 am CDT

More Jamf customers are choosing to use Jamf Cloud. Join us to learn more about the Jamf Cloud options and what we are doing to provide scale and security for our cloud offering. Also, let's dive into the process for migrating to the cloud - what you need to do beforehand, what infrastructure changes you need to make, and the process you should expect.

About the Speakers

Matthew Phillips, Jamf

Katie Davis, Jamf

At the ASPCA, we have to stretch our resources and be creative if we’re going to fulfill our mission of improving and saving the lives of animals. Through two use cases, we intend to illustrate how even a Jamf rookie can start reaping the rewards of this MDM solution. In the first use case, in an effort to go paperless and improve efficiency when working with the public, we will look at how our IT team was able to help through Jamf Pro, Docusign and several iPads. In the second use case, we will look at how we solved a request from our Animal Hospital to improve communications and reduce overhead paging - using Jamf. Spending almost no money, IT dramatically changed the landscape of how employees at the Animal Hospital work by giving them easy access to internal resources and reducing overhead paging.

About the Speakers

Max Cage, ASPCA

After spending 15 years in the IT support mines for large corporate media and entertainment companies, Max Cage found his true calling at the American Society for the Prevention of Cruelty to Animals (ASPCA). At the ASPCA, Max considers it his great honor to support its various programs and departments, all dedicated to improving - and saving - the lives of animals.

Ken Oropeza, ASPCA

After working for 12 years at the American Society for the Prevention of Cruelty to Animals in various roles at the ASPCA Animal Hospital, Kenneth Oropeza was given the opportunity to fulfill a lifelong dream of combining his love for animal welfare and IT, joining the ASPCA IT Support team. Using his IT skills and his animal experience, he works to to support the various programs and departments, all focused on improving - and saving - the lives of animals.

To achieve next level productivity, organizations need to take a cloud-first approach as they pick solutions that that help them enable and manage their digital workspace. Traditional applications can create limitations that stop organizations from realizing the cloud's full potential. Presenting Cloud Identity, a new, cloud-first approach that seamlessly integrates identity, app and device management with strong security underpinnings. In partnership with Jamf, we'll give you an insider look at how our new secure LDAP capability has improved both traditional and cloud native IT organizations.

About the Speaker

Ravi Kumar, Google

In a post-imaging world (imaging is dead, long live imaging) deploying systems to users may not be so cut and dry anymore. With High Sierra, Apple told us that imaging is no longer a supported method for setting up and deploying machines, and instead we must utilize DEP. But as a community, we need more useful tools for leveraging DEP and communicating what’s happening on the screen to end users. Enter: DEPNotify. DEPNotify is a lightweight tool by Joel Rennich, the creator of NoMAD, that you lay down at enrollment time that shows the user what DEP is actually doing in the background. Come learn a new deployment method using DEPNotify that will not only tell the user what is going on at DEP enrollment, but also get user input and populate information back into the Jamf server to unlock an unlimited number of new potential workflows!

About the Speaker

John Mahlman, The University of the Arts

I am an experienced IT specialist and Technical Writer with a over 10 years of experience in higher-education, K through 12, and all things Apple. My technology know-how is definitely not limited to only Apple products; I have extensive experience with Linux and Windows servers and desktop machines as well as networking hardware and creative applications.I write bad code, brew good beer, and play tabletop RP games when I'm not behind a computer screen.

The healthcare industry has recognized that Apple devices can enhance the patient experience. Learn about Jamf’s healthcare solutions designed to automatically deploy, erase and re-deploy devices to patients without a burden on clinical teams or IT. Get an update from Eric Boyd, Apple Architect at UC San Diego Health, about their patient bedside initiative with iPad and Apple TV. Learn how Jamf Healthcare Listener and other solutions have been key to the project’s success and growth.

About the Speakers

Chris Ball, Jamf

Tim Knox, Jamf

Tim Knox is a Systems Engineer who is totally focused on new business development and emerging technologies. He has been a Jamf administrator for large multinational companies and has worked for Jamf since 2015.

Eric Boyd, UC San Diego Health

*BYOD—You will be using your own device in this lab*

*Prerequisites: Please bring a device that has Ruby 2.4 or later installed*


Data visualization allows large amounts of raw data to be summarized for easy interpretation. We can use other dashboard systems to add to the capabilities of Jamf Pro’s dashboard view. In this session, we’ll configure Smashing server, build a project and dashboard, and then create a widget that will read and display the result of a Jamf Pro advanced search. We’ll also discuss other methods of widget data population and where to find more information.

About the Speaker

Erin McDonald, Jamf

Erin McDonald is a Professional Services Engineer at Jamf.  When on-site helping organizations succeed with Apple, if there is a zoo, Erin will be at that zoo and likely captivated by otters.

10:15 am CDT

Get ready to leap into the future of Mac user provisioning with Jamf Connect, the new toolsets that allow for just-in-time local account creation against your cloud identify provider, supporting smart card and multifactor authentication.

About the Speakers

Joel Rennich, Jamf

Katie English, Jamf

Katie English was a Mac admin in higher education for 14 years prior to joining Jamf as a Professional Services Engineer. Since then she has traveled a few hundred thousand miles and helped hundreds of admins build thousands of solutions. Katie is now a Professional Services Manager at Jamf.

Jamf Pro 10.2 added the ability to add an external patch definition source. While this may seem simple enough, once the surface is scratched it proves to be a rather involved task. This session will cover external patch sources from end-to-end, including creating an external patch source, a clear explanation of patch definitions, 'undocumented' behaviors and known issues, the art of creating patch criteria without parentheses, connecting to an external patch source and aligning the patch definitions with packages (or vice-versa).

About the Speakers

Luckie Vang, Jamf

Duncan McCracken, Mondada Pty Ltd

Duncan is the Technical Director of Mondada Pty Ltd, an organisation leading the way in creating installation packages for macOS deployment solutions.With over 20 years working with Apple and associated products Duncan as a consultant and has worked with some of the leading integration companies at home in Australia and around the world. He is known for his willingness to adapt to new playing fields through embracing different technologies, and his knack for creating modular, re-usable solutions.Duncan has spoken at various Apple-centric conferences around the world, including MacSysAdmin and MacWorld.

This session examines how a company rebuilt its Jamf Pro servers using AWS to solve issues and provide scalability, redundancy and reliability for its rapidly-growing company. Walk through why we decided to overhaul our Jamf Pro Server, challenges we faced, and how we were able to successfully re-enroll 1,668 macOS and iOS devices without disrupting business operations. Our zero-touch deployments have been greatly improved, and we’re now drop-shipping Macs to end-users in our retail locations across the U.S. We’re using NoMAD, NoMAD login window, DEP, PreStage enrollments, and various policies and configuration profiles, along with a workflow that has eliminated the need for engineers to manually enable additional users for FV2.

About the Speaker

Christian Medina, Warby Parker

Christian Medina is an IT Support Engineer for Warby Parker, focusing specifically on the company's retail users and infrastructure. He graduated from Arizona State University with a bachelor’s degree in Graphic Information Technology, focusing on User Experience (UX) design. With UX principles as a foundation, he seeks to design systems and processes with the end-user in mind. He has previously worked as a DoD contractor, Cryptologic Technician in the U.S. Navy and Apple retail.

Let’s face it—one of the main reasons many people come to JNUC is to automate the crap out of their environment and have it run like a well-oiled machine. In this panel, we’ll talk through some of the details of automating various components of your Apple environment, including Jamf—but we’re happy to talk through any questions you submit about other things as well. Unless you want to talk about having Alexa automate your environment. We’d rather not go there…this year…

About the Speakers

Emily Kausalik-Whittle, The Home Depot

Emily is a Systems Engineer at the Home Depot Austin Technology Center, where she helps engineer solutions for the Mac Platform and strives daily toward her ultimate goal of becoming a cat.

Mischa van der Bent, Pro Warehouse

Mischa is the Technical Director for Apple Authorized Enterprise Reseller Pro Warehouse in the Netherlands. He has been managing Macs since the early 90’s. Together with his team, he is helping organizations understand how to manage, deploy and support Apple devices on any scale, from small business to large international enterprises. The goals are to keep it simple, connect the dots and automate what is possible. ¯_(ツ)_/¯

Jason Yeary, Samanage

Matt Bauer, Crowdstrike

Sal Soghoian, macosxautomation.com

Sal Soghoian is a world-renowned user automation expert, software developer, author and jazz musician, most known for his two decades as Product Manager of Automation Technologies at Apple Inc. where he advanced AppleScript, Automator, JavaScript for Automation (JXA), System Services, the Terminal, Apple Configurator and other macOS automation tools. Prior to Apple, Sal created automation solutions for the publishing industry, authored the popular “Sal’s AppleScript Snippets” collection, the ShadowCaster Quark XTension, wrote two books, including “AppleScript 1-2-3,” and too many magazine articles to count. Today, he consults on user automation implementations for applications, runs the CMD-D (pronounced "Command-D") automation events, writes and consults on custom automation solutions, and firmly believes, 'the power of the computer should reside in the hands of the one using it.'

Imagine starting a job with no knowledge whatsoever about smartcards or what HSPD-12 means... a situation presenter Allen Golbig of NASA found himself in a little over a year ago. During this session, you’ll learn what Allen has learned about smartcard support built into macOS and how to manage smartcards using Jamf Pro.

About the Speakers

Allen Golbig, NASA

Allen has worked as a Mac admin in healthcare, education and now in the federal space at NASA Glenn Research Center. Yes, NASA is in Cleveland.

Matt Woodruff, Jamf

*BYOD—You will be using your own device in this lab*

*Prerequisites: No prerequisites for this lab*


You've heard all the rhetoric around Conditional Access - now let's put it in your hands and actually use it. In this interactive session, we will configure Microsoft Azure to act as an Identity Provider for Jamf Pro, then configure policies that control the access to various functionality within the Microsoft suite of apps. You'll get to hear from Jamf developers about how we intend for customers to use the Conditional Access integration and how you can get up and running quickly at your organization.

About the Speakers

Blake Pierce, Jamf

Travis Cynor, Jamf

Kenny Richter, Jamf

11:30 am CDT

As system administrators, we often look to eliminate human error through codifying our known, good processes for machines to repeat. If we apply similar methodology to our human processes and interactions, we can achieve some of the same benefits.

About the Speaker

Miles Leacy, Walmart

The Jamf Classic and Jamf Pro APIs provide powerful ways to access commands programmatically. In this session we will hear how each API was used along with Swift to allow educators and front-line support professionals to easily perform common actions in Jamf Pro and allow admins to quickly select a purchased VPP app and assign it using class rosters and device groups. By blending the API along with Swift, tools can be built to create apps and workflows allowing you to delegate responsibility and give more users the ability to help students in the classroom. We will see sample code and step using the new Swift 4 JSON handling by using Xcode’s playground feature to watch how code retrieves relevant data and writes back the changes to the server making it easier than ever to use both Jamf APIs.

About the Speakers

Randy Saeks, Glencoe School District 35

Randy has been supporting Apple technologies in K-12 education since 2001. He’s focused on macOS, iOS Deployment and end-user training, while keeping the users in mind when developing technological solutions. Randy has presented at conferences such as MacWorld, MacIT, PSU Mac Admins and is an Apple Distinguished Educator.

Weldon Dodd, Rewind Technology LLC

Weldon is an IT consultant, trainer and writer in Denver, CO. Weldon started his career running the Mac lab and the NeXT lab at UCSB and worked as a network engineer, Apple IT consultant and Filemaker Pro trainer in Santa Barbara, CA. He then started building larger and larger data networks with KPMG Consulting until he was designing network management and provisioning systems for major wireless carriers like AT&T Wireless, Western Wireless, Cellular One, SBC, US West and Qwest Wireless. Weldon’s background includes stints at Cisco working on developing tools for directory-enabled networks, and Microsoft Consulting Services on Active Directory integration. After a break from IT to teach Modern European history and coach high school soccer, Weldon has spent the last 10 years operating the Apple Authorized Training Partner center in Colorado.

We all want to preserve that excellently crafted user experience by using native apps on Apple devices whenever possible. But sometimes, for whatever reason, we just can't. When a user opens a virtual machine or a virtual desktop, they're usually looking to get one of a few things done, and this typically involves opening an app. There are a few things we can do from Jamf Pro to help! In this lab, we'll look at deploying virtualization software, configuring the software, deploying a virtual machine, and presenting our coworkers with an interface that makes sense and delights them, which will reduce the number of clicks they require to get awesome things done!

About the Speaker

Gaurav Aggarwal, Kinetix

I’ve been with Kinetix, a Managed Services Provider, with over 120 clients for about 4 years. At Kinetix I am largely involved with infrastructure, digital security, and technology concept development for our clients. I’ve implemented Jamf, heavily in to not only our best security practices, but also in various client organizations depending on what their existing challenges are.

Change is the constant reality for an Apple administrator. From documented changes in beta releases to unexpected challenges, the people you support count on you to keep iterating to provide them with a seamless experience. Don’t let change stress you, but learn to embrace it instead. In this session, we will walk through research and testing strategies to stay ahead of (or at least keep up with) changes that come from Apple and Jamf.

About the Speakers

Emily Kausalik-Whittle, The Home Depot

Emily is a Systems Engineer at the Home Depot Austin Technology Center, where she helps engineer solutions for the Mac Platform and strives daily toward her ultimate goal of becoming a cat.

Mark Buffington, Jamf

Schools are often the earliest of adopters for Apple technologies. In part, this is because there are thousands or hundreds of thousands of devices being managed. And one-to-one programs are very similar to company rollouts. This information-packed session will show attendees the entire process of rolling out a one-to-one program, from DEP enabling, to adding the devices to Wi-Fi using Mac filtering, to setting up pre-stage settings, to showing the initial install of settings… and more.

About the Speakers

Adam Newman, Rodeph Sholom School

Adam has worked in IT for fifteen years, thirteen of which has been at Rodeph Sholom Day School in New York City. Although he’s had to wear a number of different IT hats over the years, Adam has been deploying and managing Macs for over a decade, dating back to the AD/OD golden triangle days. He began using the various iterations of Casper Suite since version 8 and currently oversees the management of the school’s 1-to-1 MacBook program for both faculty and students. His first Mac was an Apple IIGS.

Steven Bradley, Rodeph Sholom School

Originally from England, Steven Bradley is a former high school teacher that also used to work for Jack Daniels. Now based at a private school in NYC, Steven has used Jamf to create an organization-wide 1-to-1 laptop policy used by both faculty and teachers.

*BYOD—You will be using your own device in this lab*

*Prerequisites: No prerequisites for this lab*


Over the past few years we've seen an explosion in the number of web apps our organizations use. Each of these has a dashboard of available apps for users. And most can be integrated with Jamf Pro to provide access to those apps based on the machine meeting the security standards of your organization! This leaves us with two places where users might be going to access apps: Self Service and the Dashboard of an IdP. In this session, we'll showcase a few tips and tricks to simplify the experience of working with SaaS solutions from within Self Service, so our coworkers have the best and most seamless user experience possible!

About the Speaker

Matthew Phillips, Jamf

1:30 pm CDT

Much has already been said about DEP, VPP and the demise of Mac imaging over the past 3-4 years. This session will share one school district's story of digging out of old management methods, embracing the Mac App Store instead of fearing it, and moving away from block copy Mac imaging in favor of scripting and policies.

About the Speaker

Brian Martin, Lafayette School Corporation

Brian Martin is the Apple Systems Administrator for Lafayette School Corporation, a mid-sized city school district in Lafayette, IN. He has been tinkering with Apple products in some form since his high school days in the mid-1990s and has been with LSC since 2002. Aside from trying to be a good dad to twin boys, his other hobbies are scaling Jamf Pro servers and modernizing Mac management techniques.

Come learn about a recently created toolkit used to standardize all dialogs Jamf administrators use for the purpose of software changes and notifications. The toolkit is run by one main script that can be fully customized with several parameters to fit the need of what a deployment or interaction requires. The whole experience centers around making it easy for Jamf administrators to communicate what is happening on the device clearly, and for the end user to control when things happen when needed.

About the Speaker

David Ramirez

David has been working with Jamf managed systems for 6 years. For the last 4 years, he’s worked as a Jamf Admin at a large fortune 500 company. Self-taught in scripting with a passion for finding a way to make the management experience better for our users, David is now a Senior Manager on the device management team for all things macOS and Jamf. His team consults with all areas of IT to share how Jamf management and user centric thinking can enhance their product and make the experience for his company's employees the best possible.

So you currently manage Macs in your organization, and now you would like to expand their use and adoption. The phrase “employee choice” has been used in several meetings and conversations. But what does this really mean? In order for an employee choice program to be successful, one must define the purpose and goals and what it means for users, IT and the business. Join Nic, a Jamf Systems Engineer, as he guides you through the considerations that need to be made in order to implement a successful employee choice program.

About the Speaker

Nic Chetham, Jamf

Starting as a Mac user from an early age editing projects in Final Cut Pro, Nic progressed to wearing a blue T-Shirt on the front line sharing his enthusiasm for all things Apple. Then, Nic deployed and managed Apple devices in enterprise and education before studying as a teacher in computer science. Today he is combining his experience in Apple device deployment, skills as a teacher and passion for all things Apple as a Systems Engineer for Jamf covering the EMEIA region. Nic’s on a mission to bring Apple and Jamf across the globe from Spain to India, Poland to South Africa and all areas in-between!

In addition to using traditional extension attributes to store client information in the JSS, we store some useful information locally on each client. This "reverse extension attribute" data is stored in what we call a "host info" file. There are more than a dozen pieces of data in our host info file that are used for a variety of tasks. This session will explore setting up a host info file and a few different methods of populating the data, including API queries, script output and timestamps. We will also discuss how to use the host file in conjunction with Jamf Pro policies and notifications to execute a robust macOS patching system on a fleet of Macs.

About the Speaker

Dan Hoffman, Pixar

Dan Hoffman is honored to support Apple products at that *other* Steve Jobs company (cough, Pixar, cough). He lives in Oakland, California with his wife, twin sons, and cat.

JasperReports and Splunk provide a way to build custom reports from inventory data stored in Jamf Pro. The reports can be generated by either accessing the database directly or through information gathered through the API. In this session, learn how to integrate JasperReports and Splunk with your Jamf Pro environment to provide reports that can be exported, viewed through a web browser and/or automatically emailed.

About the Speakers

Matt Armstrong, Jamf

Matt is a Senior Systems Engineer on the Jamf Research team, with a focus on Enterprise integrations, data and analytics.

Leslie Helou, Jamf

Leslie currently works for Jamf as a Senior Professional Services Engineer. During his 5+ years at Jamf, he’s had the opportunity to work with a wide range of clients and provide some custom solutions, integrate Jamf with 3rd party products and pass along a little knowledge. Prior to Jamf, Leslie worked as a Microsoft Engineer, Novell Engineer and taught mathematics/statistics.

*BYOD—You will be using your own device in this lab*

*Prerequisites: Please bring a device that has Postman, jq (can be installed via Homebrew) and a text editor of your choice installed*


Targeting those unfamiliar with the Jamf Pro API this interactive workshop will guide audience members through understanding the Jamf Pro API documentation, tools on how to explore it such as Postman, and how to tie it all together into a workflow using Bash and jq.

About the Speakers

Lynn Sessions, Jamf

James Felton, Jamf

2:45 pm CDT

You've just had your JumpStart and Jamf Pro is up and running happily. Now what? One of the most important aspects of managing Apple devices is how you craft and scope your policies. In this session, we'll look at assigning apps and policies to users, devices and groups. We’ll work through all the options available, including how to scope to a group, how to constrain within that, how to determine how often a policy should run and what to expect to see within Jamf Pro. We'll add some tips and tricks we've learned along the way to help you go from Novice to Ninja!

About the Speaker

Chris Miller, Eanes Independent School District

Chris Miller is the Assistant Director for Technology Services in Eanes Independent School District (K-12) in Austin, Texas supporting a 1-to-1 iPad initiative for over 9,500 students, teachers and administrators. He has been using Jamf since 2010 and has more than 17 years of experience in educational technology. Chris is passionate about the positive impact that integrating Apple products can make on teaching and learning. He refers to himself as a digital plumber, always busy keeping the bits flowing so kids can learn. When he isn’t busy supporting Eanes, Chris enjoys speaking at conferences and conducting workshops with other schools about MDM, deployment strategies and effectively using technology in the classroom.

As Target’s Mac deployments have grown exponentially over the last couple years, the EDGE team has been challenged with maintaining a high-quality experience with fewer team members and greater scrutiny around budget requests. Come learn how we’ve elevated the user experience through transparency, automation, and a Self Service First initiative that reduces confusion and unnecessary calls for support. We’ll share the details on our platform, culture, and how we’ve been able to simplify workflows for Admin and USB Rights, Software Licensing, and Hardware via our Virtual Vending Machine.

About the Speakers

Chris Driscoll, Target

Chris Driscoll had dreams of being a professional athlete, actor, musician, magician but left that all behind for a [standing] desk job on the EDGE team at Target, where he found joy in Mac [middle] management. Overseeing exponential Mac growth over the last couple years, Chris and his team have promoted automation and measurement to stay ahead of the growing demand for Mac hardware at Target.

Noah Anderson, Target

Perpetually pale from a young age, Noah was seemingly destined for a career in IT all his life. When he's not fending off the latest Adobe Flash and Reader exploits, he enjoys writing archaic code in Bash to make things on the Mac platform at Target just a *little* bit easier.

We do nothing without thinking about our users’ experience. Attend this presentation to learn more about Jamf’s UX research, testing and design case studies. We'll talk about our different research methodologies, how we set goals and communicate findings, and why our business is centered around making user-guided choices.

About the Speakers

Adam Barth, Jamf

Amanda Sandbeck, Jamf

When the end-user is happy, the Jamf admin is happy. In this session, we’ll take a deep dive into the Jamf Pro API to learn how to eliminate response time for assistance, reduce the number of IT tickets and improve the day-to-day experiences of being a Jamf Pro admin. We’ll discover various ways to automate repetitive tasks, integrate Jamf seamlessly with third-party software and eliminate processes that make it hard for the Jamf Pro admin to create the best possible end-user experience. To accomplish this, we will dissect how to use APIs and Webhooks, view some examples of in-production workflows and learn how to design an integration that manipulates Jamf Pro data without the Jamf admin having to know something even happened. Ultimately, this session will help you limit the number of key-strokes/clicks needed to execute a task while ensuring constant communication and syncing between multiple systems, limiting any potential for human error.

About the Speaker

Jonathan Yuresko, Jamf

Enthusiastic about automation, Jonathan Yuresko creates tools that help organizations not only cut down on clicks and keystrokes, but also aid in eliminating human error in day-to-day processes.  Jonathan enjoys solving extremely complex problems and with years of gained experience in various hardware and software offerings, he uses out-of-the-box thinking to develop efficient and long-lasting products.  His unique solutions allow systems to communicate effectively in ways never before imagined.

Setting up certificate-based authentication for services to ensure enrollment in MDM traditionally has required heavy infrastructure and expertise in directory services, Public Key Infrastructure (PKI), and Simple Certificate Enrollment Protocol (SCEP) servers... but not anymore. Attend this session to learn how Jamf and Symantec Managed PKI have changed the game and how this can easily be accomplished in a fully hosted environment.

About the Speakers

Isaac Ordonez, Mann Consulting

Managing Apple devices since 1998 has provided Isaac with extensive knowledge of Apple and the history of their products.  He is most interested in forward thinking technologies that work to reduce independence on servers and infrastructure, instead focusing on a clean & simple human experience.

Jeff Vrieling, Jamf

Jeff fell in love with Jamf when he used Jamf while working at a customer! When the opportunity on Jamf’s field engineering team in Amsterdam opened, Jeff jumped at the chance. He now works on the Professional Services team.

*Hardware provided—Jamf will be providing shared devices for this lab*

*Prerequisites: No prerequisites for this lab*


Come try the new and improved Self Service for yourself to see how it enables users to install apps, update device configurations and troubleshoot common issues, all from one convenient location. With the addition of VoiceOver support in Self Service for iOS, we’re helping to ensure that users of all abilities can easily access Self Service, too. In this hands-on lab, you’ll have the opportunity to test the features that assist in cultivating the best experience for your users, including customizing branding, configuring bookmarks and making content easily accessible via item URLs.

About the Speakers

Kelsey Janetski, Jamf

Drew Manor, Jamf