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Improving the Guest Experience

Watch this video to see Red Lion CIO, John Edwards, talk about transforming the guest experience with Apple TV, the Monscierge app and Jamf. Red Lion guests can view property features, upcoming events, get local recommendations, request guest services and stream DIRECTV.

John Edwards of Red Lion Hotels discusses the incredible work Red Lion is doing with Apple TV devices, the Monscierge app and Jamf.

Through the Monscierge app on the Apple TV, Red Lion guests can view property features, upcoming events, see recommendations for dining or activities in the area, request guest services, and stream DIRECTV.

“We’ve all seen the industry move forward with technology,” said Edwards. “Our vision is how do we make the technology experience simpler for the guest.”

When a guest checks in, all Apple TV configurations, settings and apps deploy automatically without the need for any manual configuration. Guests simply walk in their room and have instant access to a wide range of experiences and benefits.

The Apple TV devices are wiped between visits, delivering a truly personalized experience to all hotel guests.