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Jamf Implementation Services

Hit the ground running with Apple and Jamf.

Get the most out of your technology.

To help ensure customer success, all sales of Jamf Pro include new customer primer sessions and implementation services. Through remote and on-site sessions, you’re equipped with all the tools necessary to get the most out of your product and begin implementing solutions to the challenges you face every day in the ever-evolving Apple management ecosystem.

During the primer sessions, new customers participate in a series of four workshops with a Jamf expert. This allows both novice and experienced Apple users to start using the solution and receive personalized support—setting you up for immediate success. The workshops include:

  • ​Using Jamf Nation & Apple Services
  • Network Infrastructure & Device Enrollment
  • Configuration & Settings
  • Workflow Fundamentals & Preparing for your personal session

​​During the personalized Jamf implementation session, a Jamf expert works with you to configure and integrate Jamf Pro seamlessly into your existing environment. Through a hands-on approach, your Jamf expert will help familiarize you with Jamf Pro—providing workflow recommendations, an overview of support resources available to you, and additional training and certification options. A remote self-guided implementation is also available for customers in the US and APAC. There are four Jamf implementation options available for customers, each scoped to fit different customers' needs.

What to expect from your implementation.

4 hour remote | iOS / tvOS

  • One 4-hour remote engagement
  • iOS / tvOS training for the primary Jamf Pro administrator(s) in your organization
  • Existing customers do not require a tvOS implementation

4+4 remote | iOS

  • Two 4-hour remote engagements
  • Setup and configure Jamf Pro for iOS management
  • iOS training for the primary Jamf Pro administrator(s) in your organization

1 day remote | macOS

  • Three remote sessions: 2 + 2 + 4
  • Set up and configure Jamf Pro for macOS management
  • Customizable macOS training for the primary Jamf Pro administrator(s) in your organization

2 day onsite | macOS

  • One 2-day onsite engagement
  • macOS training for the primary Jamf Pro administrator(s) in your organization
  • Set up and configure Jamf Pro for macOS management

3 day onsite | macOS & iOS

  • One 3-day onsite engagement
  • iOS and macOS training for the primary Jamf Pro administrator(s) in your organization
  • Set up and configure Jamf Pro for macOS and iOS management

Self-guided | Remote

  • Jamf Cloud only
  • Self-guided and paced with scheduled check-ins
  • Systematic modules delivered via email
  • No additional cost

Available in US and APAC only.