Jamf Pro onboarding services

Hit the ground running with Apple and Jamf.

Get the most out of your technology.

In the ever-evolving Apple management and security ecosystem, organizations must know their tools inside and out— and customize them to their specific needs.

Our standard offerings keep this in mind while also removing costly lost time due to self-learning and trial-and-error testing: our experts significantly shorten your project's go-live time.

Where we don’t have a pre-defined offering, our solution architects create a custom statement of work to meet your organization's individual needs.

Which onboarding option should I choose?

For new customers: full-service professional services onboarding

A Jamf Pro expert using remote connection tools offers customers personalized onboarding sessions. They'll help you to configure and integrate Jamf Pro seamlessly into your existing environment and familiarize you with Jamf Pro features and configurations. They'll also provide workflow recommendations, review support resources available and introduce you to additional training and certification options.

Available full-service training services:

  • Jamf Pro Premium Onboarding - iOS
  • Jamf Pro Premium Onboarding - macOS
  • Jamf Pro Premium Onboarding Plus - macOS
  • Jamf Connect Implementation
  • Jamf Protect Implementation
  • Jamf Threat Defense / Private Access / Data Policy Implementation

For qualified existing customers: self-directed onboarding

Jamf’s self-directed onboarding, available free of charge for qualified customers, is a series of pre-recorded training sessions, combined with interactive tutorials and support staff to assist if needed.

What to expect from your onboarding session

Professional services onboarding

  • A pre-engagement call to ensure you are set up to get the most from onboarding
  • Personalized training by a Jamf expert
  • Configuration and setup of Jamf Product(s)
  • Hands-on training in features and functionality
  • Workflow fundamentals

Length of training: from a half-day for iOS to one- and two-day sessions for macOS. Customers needing extra assistance or with complex environments may purchase additional days.

Self-directed onboarding

  • Online video training

  • Interactive tutorials

  • Delivered at customer’s pace

Available for macOS and iOS and designed for Jamf Cloud-hosted customers, self-directed sessions come at no additional cost. They are not recommended for complex environments or large onboardings.