Self Service Overview

The video explains the Self Service feature of Jamf Pro, which allows users to easily install apps, update configurations, and resolve common issues. The updated Self Service interface is user-friendly and modernized, with details and transparency for optimal user experience. The feature also includes updates for patch management and notification for available updates, with a user history tab for easy reinstallation of apps. Self Service can now be customized with branding elements, making it a unique point of access for Mac updates, app installations, and productivity resources.

  1. What are the main features of Self Service in Jamf Pro?
  2. How does Self Service improve user experience for Mac users?
  3. What customization options are available for Self Service?

Discover how Self Service replaces routine help desk tickets with on-demand, user initiated actions.