Apple at Work in India: A Leadership Dialogue on Experience, Security, and the Future of Endpoint Strategy

As India’s enterprises accelerate digital transformation, the role of endpoints has fundamentally changed. Devices are no longer peripheral tools managed quietly by IT teams—they are now central to productivity, employee experience, and business resilience. In a strategic dialogue with Frost & Sullivan, Jamf leadership—John Strosahl, Henry Patel, and Chiranjeev TK —shared perspectives on how Apple adoption, security expectations, and regulatory pressures are reshaping endpoint strategy across India.

The conversation revealed a clear inflection point. Across industries such as IT services, banking, aviation, and retail, Apple devices are being embedded deeply into daily workflows—not just for developers, but for frontline and knowledge workers alike. India, now one of Apple’s fastest-growing enterprise markets, is witnessing a shift toward experience-led IT strategies as organizations compete for talent and productivity in an increasingly digital economy.

“India is one of the fastest-growing enterprise markets for Apple, with Macs expanding far beyond developers,” said Chiranjeev.
“Organizations are now prioritizing employee experience alongside security and compliance.”


Experience-led IT meets enterprise reality

Frost & Sullivan framed a central challenge facing Indian enterprises today: how to deliver consumer-grade digital experiences while navigating a rapidly evolving security and compliance landscape. Employees increasingly expect intuitive, mobile-first tools that mirror their personal technology experiences. At the same time, enterprises must protect sensitive data, ensure uptime, and defend against increasingly sophisticated threats.

“As Apple adoption accelerates in India, endpoint security is no longer optional—it’s a board-level conversation,” noted John Strosahl, CEO of Jamf.
“Organizations must enable employee choice and productivity while ensuring devices accessing corporate resources are fully managed and secure.”


This tension is amplified by scale. As Apple devices proliferate across roles and industries, the attack surface expands. What was once manageable through basic device policies now requires a more holistic approach—one that blends management, security, and visibility into a single strategy.


BYOD, compliance, and trust in the Indian context

The discussion also highlighted how India’s regulatory environment is shaping endpoint decisions. The rise of BYOD—accelerated during the pandemic—has become both an opportunity and a challenge. While BYOD can improve flexibility and productivity, it also introduces questions around privacy, governance, and compliance, particularly with the Digital Personal Data Protection (DPDP) Act coming into focus.

“With regulations like the DPDP Act coming into focus, Indian enterprises are rethinking BYOD,” Chiranjeev explained.
“The conversation has shifted from ‘Can we manage these devices?’ to ‘How do we secure them without intruding on personal data?’”


Jamf leadership emphasized that modern endpoint strategies must respect this balance. Apple’s platform architecture—designed to separate personal and work data—combined with Jamf’s management and security capabilities, enables organizations to protect corporate assets while preserving employee trust.


Unifying management and security

A recurring theme throughout the dialogue was the need to eliminate silos between device management and security. Treating these as separate disciplines no longer reflects how work gets done—or how threats materialize.

“Management and security can no longer be treated as separate disciplines,” said Henry Patel, Chief Strategy Officer at Jamf.
“Indian organizations need a unified approach that protects devices, applications, and identities—without compromising the user experience.”


Jamf’s approach brings together Apple-native management, endpoint security, mobile threat defense, zero-trust networking, identity-aware access, and compliance reporting. This integration allows IT and security teams to not only see what’s happening on devices, but also act on that intelligence—closing gaps before they become incidents.


Ecosystem alignment over disruption

Another key insight from the conversation was the importance of ecosystem alignment. Indian enterprises rarely operate in single-platform environments. Most are anchored by Microsoft infrastructure and complemented by identity providers, SIEM platforms, and third-party security tools.

“In India’s diverse enterprise environments, success doesn’t come from replacing existing infrastructure,”Henry Patel said.
“It comes from integrating deeply—bridging Apple’s native capabilities with enterprise security, identity, and compliance ecosystems.”


Rather than forcing rip-and-replace strategies, Jamf positions itself as an enabler—augmenting Apple’s capabilities while fitting seamlessly into existing IT and security architectures. This approach helps organizations centralize visibility, reduce complexity, and scale Apple adoption without fragmenting their technology stack.


AI, telemetry, and the next phase of endpoint strategy

As Frost & Sullivan noted, AI adoption has moved rapidly from experimentation to implementation across enterprises. Jamf leadership emphasized that AI’s effectiveness depends on access to high-quality, real-time data—and the ability to translate insights into action.

“As AI moves from experimentation to production in India, real-time endpoint telemetry becomes critical,”Henry Patel observed.
“The ability to act on that data—securely and at scale—is what will separate leaders from laggards.”


Jamf provides deep visibility into Apple endpoints, enabling organizations to feed accurate device intelligence into AI-driven workflows. Crucially, this insight is paired with management and security controls, ensuring that AI recommendations can be executed—whether that means patching vulnerabilities, restricting access, or enforcing compliance.


A clear path forward for India

The Frost & Sullivan–Jamf leadership dialogue underscored a clear message for Indian enterprises and SMBs alike: productivity, employee experience, security, and compliance must evolve together. As Apple adoption continues to grow across the region, generic, one-size-fits-all tools will fall short. Specialized, Apple-first solutions—supported by strong ecosystem partnerships and local expertise—will be essential.

With Apple expertise embedded in its DNA and a strong on-ground presence in India, Jamf is helping organizations succeed with Apple at scale—securely, compliantly, and with the end user firmly at the center.