Jamf Standard Technical Support
Support you can trust.Standard Technical Support Availability
Standard Technical Support business hours (Monday – Friday unless otherwise noted) and holidays are outlined by region below.
United States
Pacific Time (UTC –8) 8:00am – 5:00pm
Mountain Time (UTC –7) 8:00am – 5:00pm
Central Time (UTC –6) 8:00am – 5:00pm
Eastern Time (UTC –5) 8:00am – 5:00pm
Excluding: New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous Peoples Day, Thanksgiving Day, Day after Thanksgiving, Winter Break (Dec. 25)
Europe
Central European Time (UTC +1) 9:00am - 5:00pm
Excluding: New Year's Day, Easter Monday, Christmas Day
India/Middle East
India
English
India Standard Time (UTC +5:30) 9:00am – 5:00pm
Excluding: New Year's Day, Republic Day, Independence Day, Gandhi Jayanti (Birthday of Mahatma Gandhi), Diwali/Deepavali (Festival of Lights), Christmas Day
Middle East
Arabia Standard Time (UTC +3) 9:00am – 5:00pm Sunday – Thursday
Excluding: New Year's Day, Easter Monday, Christmas Day
Australia/Asia
English
Australian Eastern Time (UTC +11) 9:00am – 5:00pm
Excluding: New Year's Day, Easter Monday, Christmas Day
Japan
Japanese/English
Japanese Standard Time (UTC +9) 9:00am – 6:00pm
Excluding: New Year's Day, Coming of Age Day, National Foundation Day, Emperor's Birthday, Vernal Equinox Day, Shōwa Day, Greenery Day, Children's Day, Constitution Memorial Day, Marine Day, Mountain Day, Respect for the Aged Day, Autumnal Equinox Day, Sports Day, Culture Day, Labour Thanksgiving Day, Year-End and New Year Office Shutdown (Dec. 29–Jan. 3)
Taiwan
Chinese Mandarin/English
China Standard Time / Australian Western Time (UTC +8) 9:00am – 5:00pm
Excluding: New Year's Day, Chinese New Year (a period of time), Peace Memorial Day, Children’s Day, Tomb Sweeping Day (or Qing Ming), Labour Day, Dragon Boat Festival, Mid-Autumn (Moon) Festival, Teacher's Day, National Day, Taiwan's Retrocession and Kinmen Guningtou Victory Memorial Day, Constitution Day