Tech Partner Spotlight: Jamf + sync.blue®

The Challenge of Keeping Corporate Contacts Up to Date on iPhones

Organizations that issue iPhone devices to their workforce frequently struggle to keep their employees’ mobile directories updated across siloed, corporate systems. In short, data inaccuracies lead to fragmented communication and incomplete data. Without automated synchronization of contact information, remote and hybrid workforces face the friction of:

• Manual data maintenance.
• Missing caller ID information for incoming business calls.
• Spend valuable time searching for up-to-date contact information.
• Lack of offline access to business contacts.

This disconnect compromises workforce mobility, security, responsiveness and productivity when team members work away from the office.

Jamf excels at securing and managing Apple devices. However, it cannot natively manage or sync dynamic corporate contact lists to Apple’s Contacts app natively.

How Jamf and sync.blue® Simplify Corporate Contact Synchronization sync.blue® and Jamf resolve this challenge by enabling mobile device admins to automatically consolidate and sync contacts from over 80 different business applications (like Microsoft Global Address List (GAL) or Salesforce CRM) into a secure, unified directory – the sync.blue® MOBILE Storage. Jamf then pushes the access information for that directory across your entire mobile device fleet with no user intervention required.

This zero-touch integration ensures that iOS and Android-based mobile devices receive regular contact updates into their native contacts apps, enabling reliable caller ID, while providing IT with an automated, GDPR-compliant way to provision and wipe corporate contact data.

Key Benefits of Automated Corporate Contact Synchronization

• Reliable caller ID with support for contact photos and custom labels where supported by the operating system.

• Contacts are available offline.
• Reliable search based on position, title, department name and more.
• Corporate contact data can be deployed as read-only for end users.
• Native integration into the Contacts app or Android address book.
• Voice commands for sales and traveling workers with easy connectivity to Apple CarPlay and Android Auto. Contacts remain available on-device, even without an internet connection.
• Centralized contact management platform for all business contact sources.
• Source data is write-protected.
• GDPR compliant.

How Jamf and sync.blue® Make Automated Corporate Contact Synchronization Work

sync.blue® and Jamf automate corporate address book deployments without requiring a single tap from the end user:

1. Centralize the source data

sync.blue® connects directly to your chosen data repository. It aggregates relevant contact information into sync.blue® MOBILE Storage.

2. Push configuration via Jamf

Instead of making employees manually configure an account on their phones, IT administrators use Jamf to distribute the standardized sync.blue® MOBILE Storage CardDAV configuration profile to the desired mobile devices.

3. Automate regular background syncs

Once the profile lands, sync.blue® automatically synchronizes the latest contact information from the configured source systems to the sync.blue® MOBILE Storage and makes it available on managed devices.

4. Seamless, native end-user experience

Because the data syncs directly into the native contacts app employees don't need to open a third-party application. They immediately receive full access to native Apple features like hands-free dialing via Siri voice commands.

Simplify Business Contact Management with Jamf and sync.blue®

By leveraging Jamf to automatically deploy sync.blue® MOBILE configuration profiles to corporate mobile devices, organizations sync up-to-date contact data from over 80 applications directly into the native contacts app. This zero-touch integration not only pushes company contacts to every managed mobile device via Jamf, but the sync.blue® integration eliminates manual contact data imports, instantly equipping mobile teams with real-time contact information and native caller ID at their fingertips.