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October 15, 2013

  • 9:00 AM
    Guthrie Theater - Wurtele Thrust Stage
    JAMF Software Keynote

    Please join us bright and early to kick off this year's JNUC. We will take a look at the amazing growth of the Apple ecosystem over the past year and share a preview of what's new at JAMF Software.

    Watch this full session video

  • 10:15 AM
    Guthrie Theater - Dowling Studio
    Policies: An Introduction to Automation

    Out of all the Casper Suite's features, policies are perhaps one of the most frequently used, and clearly one of the most powerful. However; with great power, comes great responsibility! Join us as we cover all the basics of policy-based automation, share tips and tricks (and pitfalls to avoid), and reveal why every Mac admin should care about this keystone feature of Mac management.

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  • 10:15 AM
    Guthrie Theater - Wurtele Thrust Stage
    Stolen Machine? IT to the Rescue
    Kelly Andrina

    “Hi, someone just stole my laptop. I’m not sure what to do... Help!” What would YOU do next? Initiate a remote wipe? Call the police? Those are both good options, but what if you could still communicate with the stolen machine? Better yet, what if it was still checking in with your management system and you were able to investigate the new owners through an innovative combination of software, hardware, social networking and good, old-fashioned cloak and dagger operations? Learn how one IT administrator resisted the urge to issue a remote wipe and was able to provide the police with enough information to recover the still intact machine from its new “home”.

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    About the Speaker:

    Andrina is responsible for anything and everything touched by, or connected to, a Mac at CTV—a part of Bell Media, Canada's premiere multimedia company. You may recognize her name from the end credits of Canada's evening news broadcast. She has previously spoken at MacSysAdmin, JAMF National Users Conference, Apple's WWDC, Macworld IT conferences, Mac Networkers Retreat, and Canada MacExpo. Andrina is also an avid triathlete. She lives in Toronto, Canada, with her husband Ian, two Duck Tolling Retrievers and two rescue cats.

  • 10:15 AM
    Guthrie Theater - McGuire Proscenium Stage
    The New and Improved Casper Suite 9 API
    E. Michael

    In this session we'll show off the new capabilities available in the Casper Suite 9 series API. You’ll see how to build Java code to respond to JSS events via the API and we’ll save some time to answer your questions. From there, we’ll discuss what capabilities you'd like to see come out of this area of the Casper Suite.

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    About the Speaker:

    Michael comes from Floating Orchard Inc., an IT service provider specializing in networking and managing the Apple platform. Based in New York City, Floating Orchard's Cloud Services are powered by the Casper Suite and reach clients across the globe.

  • 11:15 AM
    Guthrie Theater -
    Lunch
  • 1:00 PM
    Guthrie Theater - Dowling Studio
    Planning a Large-Scale Deployment

    Planning a large-scale deployment for OS X or iOS devices? Come learn how JAMF Software plans for and implements bringing a ton of Apple devices into your environment. In this session, we will talk about the things you should consider while planning your deployment, how the Casper Suite can be used within these deployments, and how to get those devices into the hands of your end users.

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  • 1:00 PM
    Guthrie Theater - Wurtele Thrust Stage
    The Egg of Columbus
    Jung Marko

    Columbus was dining with many Spanish nobles when one of them said: 'Sir Christopher, even if your lordship had not discovered the Indies, there would have been, here in Spain which is a country abundant with great men knowledgeable in cosmography and literature, one who would have started a similar adventure with the same result.' Columbus did not respond to these words but asked for a whole egg to be brought to him. He placed it on the table and said: 'My lords, I will lay a wager with any of you that you are unable to make this egg stand on its end like I will do without any kind of help or aid.'

    Marko will discuss some creative but easy solutions for thin imaging and no imaging-based workflows using the Casper Suite. We will also try to solve Columbus’ puzzle.

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    About the Speaker:

    Marko has worked with the University of Oxford IT Services for about half a decade. He was hired to work on their Linux servers and somehow got roped into taming Apple's feline operating systems: he is the team leader and architect behind the University of Oxford Mac services. Marko's first computer was a Sun SparcStation. He's been using Unix—the world's greatest text adventure—for the past 20 years and has attained a ninth-degree black belt in Unix ninja skills. Marko believes an operating system is useless without a console and is allergic to colored icons. He studied Computer Science at Saarland University and worked at the Max Planck Institute for Computer Science before he joined Oxford.

  • 1:00 PM
    Guthrie Theater - McGuire Proscenium Stage
    Working with Managed Apps

    iOS 7 provides new features for both the operating system and the apps themselves. And as always, the Casper Suite provides ways to take advantage of new features. During this session we’ll cover what managed apps are, what they provide the organization, and best practices for deploying managed apps.

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  • 2:15 PM
    Guthrie Theater - Dowling Studio
    Getting Smart with Your iPad Deployment
    Yamada Joe

    The teachers in your environment need their apps, settings, and preferences made easily available; your students need a completely different set of apps and settings; and your administrators—a third set! How do you make sense of it all and keep your sanity?! Join Joe as he discusses how he wrangles the tasks of dynamically delivering content and settings to a diverse iPad deployment that encompasses three very different deployment scenarios. Addressing a variety of end-user needs doesn’t mean you need a complex strategy, you just need a smart one. Find out how Joe steps up to the challenge.

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    About the Speaker:

    Joe has spent the past decade working various IT roles in both the private sector and in K-12 education. Currently, Joe is working as a mobile device administrator at the Northshore School District in Bothell, Washington where he spends his days playing with various tablets and mobile devices including iPads, Android tablets, Kindles, and Chromebooks. Joe is also an accomplished pianist and composer whose music can be heard on Pandora and iTunes. In his free time, he enjoys skiing, hiking, and traveling around the world.

  • 2:15 PM
    Guthrie Theater - Wurtele Thrust Stage
    Introducing Macs into a Windows World
    Ragsdale Jason

    Bringing Macs into a Windows-dominant environment can be quite the daunting task. In this session we will learn how one organization integrated Macs into their existing Windows Infrastructure. Jason will also walk us through how the Mac went from being an exception that needed manual configuration, to an employee choice that users can provision and support themselves with minimal IT interaction.

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    About the Speaker:

    Jason Ragsdale is a Technology Specialist and Manager of an architecture and engineering team at CME Group. Jason has been with CME Group since 2002 primarily focused on supporting the Windows environment. Jason has been supporting Macs in the enterprise since 2011 and utilizing the Casper Suite since 2012. Jason and his team have successfully integrated Macs into the Windows centric environment of CME Group.

  • 2:15 PM
    Guthrie Theater - McGuire Proscenium Stage
    Scripting for Mortals
    Whitlock Paul

    If using scripts is your Achilles’ heel, you aren't alone. The good news is that Apple has built OS X on Unix, which is rich in scripting tools—and the Casper Suite allows you to leverage those tools in ways never before possible. Even better, the JAMF Nation user community is full of scripting heroes who are coming up with creative ways to solve problems using scripts. This session is designed to help you bring your scripting from the underworld to the sky. We’ll teach you about the tools in OS X and the Casper Suite, help you build some simple scripting strength, and offer up resources that will guide you along the way. Once you have the basics, you’ll find scripting is no longer a monster to fear.

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    About the Speaker:

    Paul is the founder and principal at Tarilon Technology Services, Inc.—a certified Casper Suite Integrator—in the Chicago area. He enjoys the challenge of helping customers make good decisions around their Apple technology, then implementing those decisions. Paul and his wife are raising three boys, which involves a lot of Minecraft server administration and Boy Scout campouts.

  • 3:30 PM
    Guthrie Theater - Dowling Studio
    If the Creative Cloud is in the Cloud, Then How Can it Be Deployed?

    In this session Karl, Product Manager for the Enterprise IT Tools at Adobe, will discuss how Adobe's transition to the cloud will affect IT admins. This will be a great opportunity to discuss the current state of deployment and where you would like to see Adobe go in the future.

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  • 3:30 PM
    Guthrie Theater - McGuire Proscenium Stage
    Teaching Students Ethics and Responsibility Through the Use of Technology
    Barrett Damien

    Join us and learn how one school leverages the Casper Suite to allow every student to be an administrator of their assigned computer. But if every student is an admin, how do you keep your OS and equipment secure? Learn about some of the challenges this presents and how Montclair-Kimberley Academy (MKA) has overcome them through the use of their "MKA Computer Driver's Test and Driver's Exam" to teach their student body (ages 9-18) to become responsible netizens and stewards of the technology in their lives.

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    About the Speaker:

    Damien Barrett has been supporting Macs for more than 15 years in corporate, small business and education environments. He has worked as an Apple Certified Hardware Technician, an Apple Certified Trainer, the Director of Technology for a cable access television station, and ran his own consulting business for several years in Manhattan. For the past five years, Damien has been employed as a Mac System Technician for Montclair Kimberley Academy, a Pre-K-12 private school in New Jersey that has a nationally recognized 1:1 Laptop Learning Program. Damien holds a B.S. in Secondary Education and taught in the Michigan public school system for several years after graduating from Northern Michigan University.

  • 3:30 PM
    Guthrie Theater - Wurtele Thrust Stage
    Upgrading to Casper Suite 9

    Casper Suite 9 was one of the biggest releases in JAMF Software’s 11-year history. Hear directly from Product Management about what you need to know before updating, as well as the many benefits of running version 9 of the Casper Suite. This will be an interactive session based around how to use Casper Suite 9 to the fullest in your environment.

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October 16, 2013

  • 9:00 AM
    Guthrie Theater - McGuire Proscenium Stage
    Advanced Reporting with the Casper Suite and Third-Party Tools

    The Casper Suite is full of amazing information about your environment. In this session we'll look at how to leverage that information using third-party Business Intelligence (BI) and reporting tools that go beyond the built-in capabilities of the Casper Suite. We’ll look at tying Excel and other third-party BI tools into the Casper Suite and will also spend time examining third-party tools you may want to use, or perhaps already have in your organization.

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  • 9:00 AM
    Guthrie Theater - Dowling Studio
    Introducing the Casper Suite to the Secure Enterprise: A Beginner’s Guide

    “I’m a Windows shop and the Mac is taking over!” This is just one of the things David Stoicescu has to hear quite a lot at Mandient. When you’re in the Microsoft world you tend to think all is grand until Macs start popping up and suddenly you get confused. None of your tricks work on these machines and they are now unruly and spreading like wildfire through your enterprise. This is where David’s team found themselves just one year ago. They started giving employees a choice, and next thing they knew, half of their employees chose Macs over PCs. So the question remains, how do you manage these machines securely? Some people say, “Never go with something that solves all your problems in one box”, but we beg to differ. Not only did David’s team find a product that met all expectations, but it also took over all their Mac management tasks. Now just one admin can do what a whole team of people previously managed. In this session they’ll talk about introducing the Casper Suite to your environment, while remaining security conscious.

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  • 9:00 AM
    Guthrie Theater - Wurtele Thrust Stage
    Using 802.1x with the Casper Suite
    Hakala Andy, Stanilevskiy Gene

    Join us to discuss how Hopkins Public Schools designed and deployed their 802.1x wireless network using Windows Radius and the Casper Suite. We will cover how this was implemented and why it is a powerful combination of tools.

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    About the Speakers:
    Hakala Andy

    Andy has worked in several roles for Hopkins Public Schools over the past seven years. In that time he has experienced everything from working with students and teachers in the classroom to assisting with the design and execution of a district-wide phone and network upgrade. Andy is currently one of the two Technology Services Administrators in the district.

    Stanilevskiy Gene

    Gene is one of the two Technology Systems Administrators with Hopkins Public Schools. He has been with Hopkins Schools since 2010, mainly concentrating on network administration and deployment/support of Apple products. Prior to joining Hopkins, Gene spent 10 years with Saint Paul Public Schools, where he was first introduced to Casper Suite v2.0.

  • 10:15 AM
    Guthrie Theater - McGuire Proscenium Stage
    7,000 iPads in 7 Months: How Did They Do It?
    Buck Brianna, Pickens Dan

    If you are foreseeing a major iPad deployment in your future, you don’t want to miss this session. Last year Farmington Area Public Schools in Farmington, MN embarked on a Customized Learning Initiative for all students K-12 where every student was issued an iPad as their primary learning tool. During this session we’ll share how they prepared for and implemented the learning initiative by addressing MDM, their app deployment model, how they actually deployed 7,300 iPads, their community’s engagement and acceptance, and building a digital community of support. Join us as we share the successes and challenges throughout this process so you can pick up some tips for your own deployment.

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    About the Speakers:
    Buck Brianna

    Brianna Buck is a Digital Learning Specialist for Farmington Area Public Schools in Farmington, MN. Previously, she worked with a 1:1 iPad environment at ISD 197. She has taught middle school and has been an Elementary Technology Specialist.

    Pickens Dan

    Dan is the Head of Instructional Technology at Farmington Area Public Schools. Previously, he was a Digital Learning Specialist and K-12 Math Coach. He also taught high school Math for 7 years at Farmington High School.

  • 10:15 AM
    Guthrie Theater - Dowling Studio
    Deploying Software Updates using Casper Suite 9

    This session is targeted towards Casper Suite version 9 beginners to learn how to deploy Apple Software Updates using OS X Server or the Netboot/SUS Appliance. We'll walk through the setup of the Netboot/SUS appliance, deploying software updates via policy or Casper Remote, and finish with a short Q&A session.

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  • 10:15 AM
    Guthrie Theater - Wurtele Thrust Stage
    Planning for the Unknown: Managing the JSS, JDS, and Sites
    Seago Andrew

    Are your managed devices in more than one location? Is IT the last to know when a company is bought, or when hundreds of people are onborded? Do you miss the jssutil? Are you wondering what a JDS is or how it can help you? Could you use some insight on infrastructure? Then this session is for you! We’ll have in-depth discussions on clustering, scaling, and planning for future needs—all leveraging built-in, multi-platform options already available to you today.

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    About the Speaker:

    Andrew lives in Santa Clara, California, with his wife, Stephanie, and 7-year-old daughter, Mackenzie (although Stephanie and Mackenzie would prefer to live in Disneyland). Their extended family includes a menagerie of fish, cats, and dogs. A very creative and hands-on person, Andrew’s hobbies include designing and building furniture, cultivating a year-round garden, classic board games, and BBQ. He works as the Senior Mac Systems Engineer at a Fortune 100 biotech company managing 14,000+ Macs worldwide. He is also the president of Macbrained, a community of IT professionals focused on the possibilities and opportunities across the broad spectrum of Apple technologies.

  • 11:15 AM
    Guthrie Theater -
    Lunch
  • 1:00 PM
    Guthrie Theater - McGuire Proscenium Stage
    Deploying iOS 7 in an Institutional Model
    Beaver Andy

    iOS 7, Casper Suite 9.1, and Apple Configurator 1.4 are officially in the game. Come learn how these three star players work together to score you some major points in your next iOS rollout. We’ll examine the new techniques each brings to the team and how they’re unbeatable when combined in your institutional ownership deployment.

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    About the Speaker:

    Andy Beaver is currently the Mac and iOS Administrator for the St. Joseph School District, where he has overseen the successful deployment of over 4,800 iOS devices and 6,500 Macs. Andy has been a member of the JAMF Nation community since 2011.

  • 1:00 PM
    Guthrie Theater - Dowling Studio
    JAMF Software, Experience Design, and the Modern Technology Solutions Provider
    Schram Joe

    Join us in this session to find out how Joe and his firm Sparktivity have leveraged JAMF Software products and services (the Casper Suite, JAMF Distribution Server, and JAMF Cloud) to bring best-in-class MDM to forward-looking, small businesses and teams who focus on making real change in their work and world. Learn how to improve the iOS and OS X user experience for your clients so they can do their best work to simplify and strengthen your own support and distribution infrastructure across clients. You'll also learn how you can position the Casper Suite as a launchpad to new offerings that excite clients, while providing lucrative revenue to your firm. This session is geared towards both new and experienced technology consultants, integrators, and managed solution providers using the Casper Suite and is also great for organizations that operate under an MSP-type model.

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    About the Speaker:

    Unique experience working in a variety of creative roles, combined with a decade of continuous technical certification from Apple, has made Joe into a cross-disciplinary problem solver, visual communicator, and systems engineer doing design/build solutions where technology, media, and mobility converge. Joe is a Partner and Founder at Sparktivity, a professional services firm in Raleigh, NC that helps organizations unravel the complex, clear the way forward, and navigate the technical and cultural changes required to do their best work. Follow Joe at @joeschram and his work at @sparktivity.

  • 1:00 PM
    Guthrie Theater - Wurtele Thrust Stage
    UI in a Unix world

    Leverage tools and methods to improve usability through appealing, graphical, and functional user interfaces. Implement technologies like cocoaDialog, AppleScript, JAMF Helper, terminal-notifier, or custom Cocoa interfaces, and then apply them to Casper Suite policies and workflows to solve your organization’s challenges. This session will cover real-world examples and solutions to help you get your feet wet with UI.

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  • 2:15 PM
    Guthrie Theater - Wurtele Thrust Stage
    Taking Advantage of the NetSUS Appliance

    The NetBoot/Software Update Server Appliance or "NetSUS" provides a free alternative for hosting a NetBoot server or Apple software update server in a virtualized environment. This allows a NetSUS to be setup and configured quickly, without any additional hardware. We’ll be sharing experiences with the NetSUS appliance and how it’s used to reload test machines, as well as host all diagnostic images at the same time. We’ll also talk about how we use the NetSUS Appliance to test and deploy our software updates using different branches.

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  • 2:15 PM
    Guthrie Theater - Dowling Studio
    The Digital Classroom

    The iPad has become a vital piece of technology in education, giving students a wealth of information at their fingertips. This has proven both exciting and problematic for educators as they look to enable student learning while controlling the technology in the classroom. Here we’ll talk about three main aspects of the digital classroom and how Casper Focus provides educators with methods for embracing this new technology.

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  • 2:15 PM
    Guthrie Theater - McGuire Proscenium Stage
    The Whole Elephant: Staging Casper Suite Integration into ITSM
    Hurtado Steven

    In this session, Steven Hurtado will describe his strategy of Casper Suite integration with the existing IT Service Management catalog at Pomona College, bringing the esoteric technical aspects of Mac management into focus for faculty and staff. From there, we start drawing the bigger picture: How do our service definitions scale to larger and increasingly complex environments, and how do you make your managers geek out over Version 9?

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    About the Speaker:

    Steven is the Computer Resources Manager at Pomona College in southern California. In a position that has his feet in both customer service and system administration, Steven focuses on maintaining positive customer interactions. He supports faculty, staff, and students in their use of lab and classroom computers, as well as software, around the campus.

  • 3:30 PM
    Guthrie Theater - Dowling Studio
    Cultivating a Self Service Culture
    Renz Andrew

    Self Service is more than "your own app store." It's about empowering employees to embrace a more proactive role in their IT usage. Attend this session for tips on how to encourage adoption of new tools, and see Self Service in action through a Code42-JAMF Software integration that monitors installation and usage of CrashPlan through the CrashPlan API and the Casper Suite. You'll also experience how CrashPlan encourages Self Service restore and file access to reduce management time. Additionally, Code42 will be showcasing their latest innovations in end-user technology.

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    About the Speaker:

    Andrew is Principal Enterprise Engineer at Code 42. Before that, he spent six years at Apple IS&T where he architected global NetBoot/NetInstall deployments, software distribution solutions, and desktop backup solutions. As Principal Enterprise Engineer, Renz is instrumental in architecting and deploying global backup and DR solutions for the Fortune 500.

  • 3:30 PM
    Guthrie Theater - Wurtele Thrust Stage
    Flipped Classroom: The What, Who, and How to Turn the Classroom on Its Head
    Pardnos Anthony, Wetter John

    Like many educational technology initiatives, implementing a flipped classroom model requires involvement of leaders from every area of education to make the program a success. Anthony, a math teacher, and John, a technical services manager, come together to talk about their roles in the flipped classroom program at Hopkins Public Schools and how it has transformed student learning in their district. From the classroom perspective, this session will cover an introduction to the concept of a flipped classroom, what that looks like in a lesson plan, and how it's implemented. From the tech side they’ll talk about Self Service, supervision, and enablement of student learning. If you’re interested in learning about the flipped classroom from two different perspectives and how this cutting-edge, Minnesota school district is making it all happen, you won’t want to miss out on this session.

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    About the Speakers:
    Pardnos Anthony

    Anthony has taught mathematics at the high school level for seven years. He has a B.A.S. in Mathematics Education with a certificate in educational computing and technology from the University of Minnesota Duluth. He earned a M.A. in Education and Ed.S. in Educational Administration from Saint Mary's University of Minnesota. His master's thesis and research was on educational technology and its' effects on student performance in the multicultural mathematics classroom. His Ed.S. thesis research was on the effectiveness of a flipped instructional model in the mathematics classroom.

    Wetter John

    John Wetter manages systems and support services for the Hopkins School district, including building based technology support, the Technology Service Desk, District Repair Services, and district systems and infrastructure. He has been with Hopkins Schools since 2006 and has worked in educational technology since 1997. 

  • 3:30 PM
    Guthrie Theater - McGuire Proscenium Stage
    Getting Users to Do Your Job (Without Them Knowing It)
    Kelly Andrina

    We all know Self Service is a great app portal for your users, but are you aware of the powerful IT capabilities hidden behind that pretty face? Learn some advanced tips and tricks that allows Self Service to extend IT's reach across your organization. Workflows include: interacting with end users to quit apps before updating, mounting a user's AD home directory, explicit preference trashing, fixing login keychains, collecting diagnostic logs, and the magic "Make me admin!" interface that allows users to request temporary, full-admin rights. Life is good when users willingly do your work for you.

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    About the Speaker:

    Andrina is responsible for anything and everything touched by, or connected to, a Mac at CTV—a part of Bell Media, Canada's premiere multimedia company. You may recognize her name from the end credits of Canada's evening news broadcast. She has previously spoken at MacSysAdmin, JAMF National Users Conference, Apple's WWDC, Macworld IT conferences, Mac Networkers Retreat, and Canada MacExpo. Andrina is also an avid triathlete. She lives in Toronto, Canada, with her husband Ian, two Duck Tolling Retrievers and two rescue cats.

October 17, 2013

  • 9:00 AM
    Guthrie Theater - Dowling Studio
    Casper Focus Discussion Panel
    Hinding Sandy, Wetter John, Wheeler Shane

    Come learn how several different schools are leveraging Casper Focus to allow teachers to manage student iPads in the classroom. Hear how they enable the teacher to direct student attention as needed, perform assessments in a secure manner, and save valuable instructional time. All at different points in rolling out the Casper Focus app, each panel member will shared their experience thus far.

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    About the Speakers:
    Hinding Sandy

    Sandy Hinding is an iOS/OSX System Administrator at School District 197 in West St. Paul, Minnesota. She is a veteran Casper Suite administrator with CCA certifications on every version of the Casper Suite since 6.0.

    Wetter John

    John Wetter manages systems and support services for the Hopkins School district, including building based technology support, the Technology Service Desk, District Repair Services, and district systems and infrastructure. He has been with Hopkins Schools since 2006 and has worked in educational technology since 1997. 

    Wheeler Shane

    Shane is the Director of Technology and Learning at Lynnville-Sully School District, in Sully, Iowa. He has been a classroom teacher for 12 years in both the High School and Middle School level. Shane has served in the role of technology director and technology integration specialist for Lynnville-Sully School District for the past two years.

  • 9:00 AM
    Guthrie Theater - Wurtele Thrust Stage
    Ghost in the Cloud: Deploying the JSS on Amazon Elastic Compute Cloud (EC2)
    Barclay James

    It's not uncommon in the "lean startup" world for a company to have a strong aversion to onsite infrastructure. This presents IT administrators with the challenge of hosting and scaling their infrastructure elsewhere. Although there are many similarities between hosting the JSS locally and in "the cloud", there are some key differences to be aware of to ensure a successful deployment.

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    About the Speaker:

    James is a senior IT consultant at The Linde Group, Inc. in Berkeley, CA. James helps large organizations integrate Apple technologies into their environments, and has been working with the Mac since 2007. He is interested in art, comics, open-source, OS X, *nix, software development, and security.

  • 9:00 AM
    Guthrie Theater - McGuire Proscenium Stage
    Navigating a Bring Your Own iPhone Deployment

    With each BYO iPhone deployment, organizations aim to provide end users with access to the tools, apps, and content they need without sacrificing the end-user experience. In this session, we’ll provide admins with a roadmap to support a successful BYO program, discussing topics like app ownership model, data security methods, and compliance—all while protecting end-user data and ensuring a great experience.

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  • 10:15 AM
    Guthrie Theater - Wurtele Thrust Stage
    Managing the Unmanageable—in a Hacker Culture
    Chand Ajay, Dodge Mike, Whetstone Wes

    Shall we play a game? Let’s chat about the great lengths we go to manage engineers’ machines. We’ll cover our definition of hacking and what it takes to manage hackers’ machines; what it means to “move fast and break things”; and why “done is better than perfect”. Additionally, we’ll cover the Launch daemon init method—also known as the “bait and switch”—with Self Service. We will also cover how we deployed and use Splunk to monitor the environment. Finally, we will cover another internal tool called a Toolbox that's used by our Helpdesk teams.

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    About the Speakers:
    Chand Ajay

    Ajay worked as a Windows system Admin for about 3 years. He jumped over to the dark side a few years ago when he got a Mac and fell in love with it. For the last four years, he has worked at Milestone as an Apple Consultant and also performs JumpStarts for many JAMF Software clients. For the last year he’s been working onsite at Facebook for Milestone doing systems administration, automation, and data analytics for Mac, Windows, and mobile fleet. Ajay’s current interests are in business intelligence centered on data and metrics around the deployed systems in his organization’s network.

    Dodge Mike

    Mike Dodge has worked as a Client Platform Engineer for Facebook since 2009, working in a very large and dynamic hacker environment, managing the Casper Suite environment, and building automated solutions to interesting IT problems.

    Whetstone Wes

    Wes Whetstone is a Client Platform Engineer who has been at Facebook for a little over two years. If he's not automating IT, he's enjoying a cup of tea—or doing both at the same time. https://fb.me/wes

  • 10:15 AM
    Guthrie Theater - Dowling Studio
    Scripting Beyond Mortals

    Have you mastered the basics? Handy with a one-liner? Looking to extend your scripting prowess? Come learn to take simple commands and add logic to them to produce speed and efficiency. Manipulate strings to harvest just the nugget of information you're after without extraneous formatting and labels. Learn why I sed awk.

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  • 10:15 AM
    Guthrie Theater - McGuire Proscenium Stage
    What’s New in Apple Deployment
    Dreyer Arek, White Kevin

    The release of OS X Mavericks and iOS 7 will significantly change how you deploy and manage Apple devices. The engineers at Apple have worked hard to address many of historically problematic management issues faced by both education and business customers. This session will provide an overview of key new features, including managed open in, enterprise single sign-on (SSO), and other new management options. Finally this session will explore publicly available information on soon-to-be-released technologies including App Store license management and streamlined MDM enrollment.

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    About the Speakers:
    Dreyer Arek

    Arek helps IT managers understand how to integrate Apple and other products and technologies into their professional environment. He is the co-author of the Apple Pro Training Series: OS X Server Essentials, which is the basis for the Apple Certified course, and includes exercises for students reading the guide on their own. His eBook, Managing iOS Devices with Lion Server, is still used by IT managers around the world. An Apple Certified Trainer since 2002, Arek has been delivering courses and providing training, both in the classroom and at events like the Apple Consultants Network Advanced Camp and the MacIT® conference during Macworld|iWorld. Dreyer also provides integration and troubleshooting services for his own customers and for Apple.

    White Kevin

    Kevin has dedicated most of his life to mastering Apple technologies so he can share them with the world. He has been an Apple Authorized Trainer since 2000, providing guidance to audiences that range from small corporate and education groups to sold-out crowds at Macworld Expo. Kevin is the primary author for several Apple Authorized Training courses including all versions of OS X Support Essentials from v10.5, released in 2007, through v10.9 to be released in late 2013. Kevin also provides professional services for Casper Suite through the JAMF Software Integrator program. He continues to work for Apple and its customers through his company, Macjutsu, which is dedicated to sharing knowledge the "Apple way".

  • 11:15 AM
    Guthrie Theater -
    Lunch
  • 1:00 PM
    Guthrie Theater - Dowling Studio
    How to Perform an OS Migration in Your Sleep

    Historically, updating the operating system for a fleet of Macs has been no simple task. During this session, you’ll learn new workflows and methods for migrating devices to a new OS for Macs in labs, shared spaces, and even end users’ hands. This isn't your boss's imaging.

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  • 1:00 PM
    Guthrie Theater - McGuire Proscenium Stage
    The Genius of Your Own Corporate Genius Bar
    Miller Bill

    At Nationwide Insurance in Columbus, OH, they were tasked with offering Macs as an option to users, without increasing costs. This session will cover how they were able to accomplish that with a community-based support model and a small, agile support staff. Other key components of the initiative included utilizing an internal 'Genius Bar', Self Service, and very powerful community-based support site.

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    About the Speaker:

    Bill is the Evangelist and Engineeer for Client Computing devices and technology within Nationwide Insurance. He is looked upon as the Subject Matter Expert for all client endpoints and is accountable for the implementation of the Mac in the Enterprise program. Bill is responsible for developing and implementing custom solutions based on specific Business Unit needs and has a keen understanding of Information Risk, Legal, and Compliance requirements.

  • 1:00 PM
    Guthrie Theater - Wurtele Thrust Stage
    Understand FileVault 2 and Manage Disk Encryption with the Casper Suite

    One of the changes that came with Mac OS X 10.7 (Lion) was that Apple revamped its FileVault encryption solution, changing it from encryption that primarily protected your account's home folder to encryption that protects your whole boot volume. This session will briefly cover where we've been with FileVault on 10.3—10.6. We’ll then look at how how Apple took the lessons learned from FileVault and applied them to FileVault 2 in 10.7 and later. We’ll also touch on how to get your own Mac encrypted and decrypted, as well as how to use the Casper Suite to manage a FileVault 2 enterprise deployment.

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  • 2:15 PM
    Guthrie Theater - Wurtele Thrust Stage
    11 Things You Might Not Know about the Casper Suite

    For the third year in a row comes a fresh list of tips, tricks, and secret doors into the Casper Suite. Sometimes the best things live outside the documentation. See how far the rabbit hole goes in this technical exposé of the little-known features surrounding the Casper Suite.

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  • 2:15 PM
    Guthrie Theater - Dowling Studio
    Managing Your Free-Range Devices

    It's a mobile world. iOS and OS X devices aren't just left at the workplace—but the JSS can help with that. We'll examine how to set up a basic environment that leverages a JSS cluster with limited access from off your network. Learn how to allow iOS and OS X devices to check-in while making select resources available off-network.

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  • 2:15 PM
    Guthrie Theater - McGuire Proscenium Stage
    Securing Macs in Any Environment
    Bush Jason, Chand Ajay, Dodge Mike, Spiva Jonathan

    For years, Macs have been running in all types of environments—under the radar. But things are changing. Today more and more Macs are being recognized as first class citizens, and are expected to conform to the standard security policies of those highly structured and regulated environments. Because of this, new and old Mac admins alike find themselves required to ensure that Macs meet the security needs of their organization. So, wondering where to start? In this Q&A panel session, we'll bring together some experts in Mac management to share their real-world experience from all types of user environments. We'll discuss the merits of standard vs. admin, full disk encryption, firewall, PKI, and a boatload of other topics based on what you want to know. Come prepared to participate—after a short series of introductions, we'll be opening it up to your questions!

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    About the Speakers:
    Bush Jason

    Jason Bush has been using Macs since the late 80s. He began doing Macintosh system and server administration over a decade ago. During his career Jason has supported Macs in a variety of different environments, including education, government, small business, and corporate. In his most recent role Jason engineered and managed the Macintosh platform for a global Internet travel corporation.

    Chand Ajay

    Ajay worked as a Windows system Admin for about 3 years. He jumped over to the dark side a few years ago when he got a Mac and fell in love with it. For the last four years, he has worked at Milestone as an Apple Consultant and also performs JumpStarts for many JAMF Software clients. For the last year he’s been working onsite at Facebook for Milestone doing systems administration, automation, and data analytics for Mac, Windows, and mobile fleet. Ajay’s current interests are in business intelligence centered on data and metrics around the deployed systems in his organization’s network.

    Dodge Mike

    Mike Dodge has worked as a Client Platform Engineer for Facebook since 2009, working in a very large and dynamic hacker environment, managing the Casper Suite environment, and building automated solutions to interesting IT problems.

    Spiva Jonathan

    Jonathan has worked for technology support companies up and down the west coast. In 2012, he founded 74bit, Inc., a boutique technology service company, focused on bringing solutions that best fit the changing needs of modern businesses. Located in Seattle, WA, 74bit, Inc, uses the Casper Suite as part its toolkit to help give clients a complete, dedicated alternative to the traditional IT department.