JNUC 2024: Developing Custom Mac Apps for Seamless User Support

Learn how Lufthansa Industry Solutions built custom macOS apps to streamline support, enhance onboarding, and simplify device management for 300+ subsidiaries. Thomas Lübker and Collin Voßwinkel share their journey, from the first prototype to the robust app ecosystem that reduces support tickets and improves user experience across the Lufthansa Group.