One’s Service is Another’s Product: Enhance Performance Through the User’s Voice | JNUC 2023

Explore the key strategies for harnessing user feedback to enhance product and service satisfaction in this insightful JNUC session with MacPaw.

Influencers, often underestimated, play a significant role in feedback gathering. Internal influencers within the user base or colleagues can effectively test new features and spread awareness, enhancing engagement across the entire user base.