MINNEAPOLIS – Jan. 23, 2018 – Jamf, the standard in Apple ecosystem management, concluded 2017 with another year of record growth, expanding its base of customers by 40 percent to welcome over 4,000 new organizations. Further, the company grew revenue by 30 percent, and recurring revenue grew over 40 percent year-over-year, maintaining an industry-best customer retention rate of 94 percent.
Jamf closed the year managing two million additional devices, or a total of nine million-plus Mac, iPhone, iPad and Apple TVs, and more than 13,700 customers, adding an average of nearly 100 customers per week. These organizations include:
- 17 of the 25 largest Fortune 500 companies
- 10 of the top 10 global marketing groups
- 10 of the top 11 children’s hospitals
- 7 of the top 10 U.S. media companies
- 6,000 K-12 and higher education schools
To support this growth, Jamf hired 162 new employees and grew its international employee base by more than 50 percent, while maintaining an employee retention rate greater than 90 percent.
Jamf was the first company prepared with compatibility and feature support for Apple’s fall and spring releases — fully supporting all new operating systems prior to their release date. In addition, Jamf Pro launched Apple TV management, two new Jamf Cloud global regions in Tokyo and Sydney, a unique conditional access partnership with Microsoft EMS and culminated the year with Jamf Pro 10, complete with a restyled interface as well as the ability to brand Jamf Self Service and automate patching software. By the close of the year, over 6,000 Jamf Pro customers had already implemented version 10.
Jamf also showcased its extensive network of integrations through its newly launched Jamf Marketplace and Jamf Developer Program, demonstrating its commitment to helping companies and schools connect solutions and extend workflows to ultimately be successful with their Apple initiatives.
Jamf Now, an on-demand Apple management solution for businesses who want to get up and running immediately with device management, extended its reach into markets with large Apple device adoption with localized language support in French, German and Japanese. Further, new, significant mobile device management features were added, including Single App Mode, or the ability to lock a device into a single app and disable key features, as well as Teammates, the ability to have multiple administrators in order to share management duties. Over 3,000 customers have implemented Jamf Now benefiting from the immediate value the platform provides. An additional 9,000 organizations are using Jamf Now to manage Apple devices for free, as the first three devices are free of charge, which provides organizations with the opportunity to learn the platform through actual use prior to needing to impact their budgets.
Announced at Microsoft Ignite, Jamf launched an integrated solution with Microsoft Enterprise Mobility + Security (EMS) that provides automated compliance management for Mac devices accessing applications set up with Azure AD authentication. Together, Jamf and EMS prevent an authorized user from using a personal Mac, an unmanaged Mac or a managed corporate Mac that is not compliant with security policies and therefore is more vulnerable to security threats.
“Every organization is going to have a mix of devices and operating systems; we need to accommodate them with modern management principles,” said Brad Anderson, corporate vice president, Microsoft Corp. “This ultimately increases your end users and decreases your costs.”
An exclusive MDM partnership with eSpark was also announced. By enrolling iPad devices with Jamf Pro, quality educational apps curated by eSpark are automatically distributed without teacher or IT interaction to individual students based on assessment data. Students then progress through content and master concepts at a pace that is right for them. With Jamf as the official MDM provider for eSpark, schools benefit from the best Apple hardware coupled with the leaders in differentiated learning and the management standard for the Apple ecosystem.
Mac Choice Gains Adoption Among Fortune 500
Following in the footsteps of IBM, Walmart, Capital One and SAP collaborated on stage at JNUC 2017 to talk about choice programs, and how offering Mac devices is not only expected by employees, but improves employee retention, satisfaction and reduces overall IT costs.
Transforming the Patient Experience at Scale
At JNUC 2016, UCSD Jacobs Medical Center unveiled a first-of-its-kind iPad implementation. This included having an iPad and Apple TV in each of the hospital’s 245 patient rooms, giving patients secure access to their medical information and apps, and control over their in-room experience. In 2017, Geisinger Health Systems, the Bungie Foundation and Orthology all leveraged Apple devices and Jamf to reduce patient stress and improve the overall patient experience. With more than 357 iPads throughout 24 departments across six of the system’s facilities, Geisinger deploys over 100 apps for patient use on their iPads while Bungie estimates they have reached more than 123,000 kids since kicking off iPads for Kids at Seattle Children’s Hospital.
Jamf Nation, the largest Apple IT community, ended the year with a record 56,000 members, or a 35 percent increase in membership over 2016. In October, many of those community members came together at the largest ever Jamf Nation User Conference (JNUC), with more than 1,500 in-person attendees and 2,300-plus remote attendees who watched the live-streamed keynotes. This past year, 560-plus certification courses were offered and over 3,700 Jamf Pro certifications were earned.
The Jamf Nation Global Foundation, a nonprofit dedicated to enriching the communities in which Jamf employees work and live, marked its fourth anniversary. In 2017, the Jamf Nation Global Foundation partnered with more than 400 Jamf employees to donate more than quarter of a million dollars, as well as approximately 4,400 hours, to a range of organizations including: Animal Humane Society, Boys and Girls Club, Feed My Starving Children and the Red Cross. The Jamf Nation Global Foundation was also instrumental in establishing the first Apple School in Titanyen, Haiti.
Jamf ranked in the 2017 prestigious Deloitte Technology Fast 500™ for a fourth consecutive year, with 139 percent revenue growth from 2014 to 2017. Further, Jamf was acknowledged for its impact on the healthcare industry at the Minneapolis/St Paul Business Journal 2017 Tekne Awards and CEO Dean Hager was named a Titans of Technology honoree by the Minneapolis/St. Paul Business Journal.
Comment on the News
“I could not be prouder of the Jamf team and the strides that were made in 2017 to help more customers than ever before succeed with Apple,” said Dean Hager, CEO, Jamf.
“Exclusively focused on Apple and extending their ecosystem to businesses, schools, government and healthcare providers around the world, Jamf is dedicated to empowering end users while making the lives of IT easier.
Since 2002, Jamf has been solely focused on helping organizations succeed with Apple. Jamf is committed to enabling IT to empower end users and bring the legendary Apple experience to businesses, education and government organizations via its Jamf Pro and Jamf Now products, and the 56,000+ member Jamf Nation. Today, nearly 14,000 global customers rely on Jamf to manage more than nine million Apple devices. To learn more, visit: https://www.jamf.com.