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From Minutes to Seconds - Rapid iOS (re)Deployment at Eventbrite

Ideal for Commercial and Education audiences. Eventbrite has spent a decade building the largest global platform for live experiences and is on track to process close to 200 million tickets worth $3 billion in gross ticket sales in 180 countries in 2017. Eventbrite’s Field Assets Team manages around 1,000 iOS devices for use as ticket scanners or point-of-sale equipment by event organizers. In the last year, they’ve shipped 14,000 devices to 1,300 events, with a peak of 900 devices in one week! Prior to using Jamf, every device was manually configured. With two team members, this process was painstaking and unscalable. Now, leveraging Jamf Pro, VPP, DEP, configuration profiles, Self Service and the Jamf API, Eventbrite revolutionized their iOS device deployment process, exponentially increasing efficiency. Each device is simply erased, letting Jamf magically configure each device identically (with no Apple IDs!). They also developed an open-sourced command line API tool to streamline tasks like mapping devices to asset tags and wiping multiple devices simultaneously. Instead of touching each device for 3-5 minutes to prepare for redeployment, it’s more like 30 seconds (or less). Join this session to see under the hood lessons learned, and the process from start to finish for an elegant solution to (re)deploying thousands of iOS devices with minimal headaches.