Technical Support Desk


US: +1 844-411-5263

US: +1 612-216-1296

Monday - Friday, 7:00 a.m. to 7:00 p.m.
Central Time

Excluding: New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Juneteenth, July 5 for Independence Day Holiday, Labor Day, Wednesday before Thanksgiving, Thanksgiving Day, Friday after Thanksgiving, December 23 and 24 for the Winter Holidays.


EU: +31 20 241 06 71

UK: +44 20 30 14 74 79

Monday - Friday, 9:00 a.m. to 5:00 p.m.
Central European Time

Excluding: New Year's Day, Epiphany (Three Kings), King's Day, Good Friday, Easter Monday, Constitution Day, Labour Day, Ascension Day, Whit Monday, Corpus Christi, Bastille Day, All Saint's Day, Independence Day, Armistice Day, Christmas Eve, Christmas Day, Boxing Day.


AUS: +61 02-8015-2224

HK: +852 5808-4970

Monday - Friday, 9:00 a.m. to 5:00 p.m.
Australian Eastern Time

Excluding: New Year's Day, Lunar New Year's Day, The fourth day of Lunar New Year, Australia Day, Labour Day, Good Friday, The day following Ching Ming Festival, Easter Monday, The day following Easter Monday, Early May Bank Holiday, Birthday of the Buddha, Spring Bank Holiday, Queen's Birthday, Tuen Ng Festival, Hong Kong Special Administrative Region Establishment Day, Summer Bank Holiday, The day following the Chinese Mid-Autumn Festival, National Day, Chung Yeung Festival, Friday before AFL Grand Final, Melbourne Cup, Christmas Day, Boxing Day.


JP: +81 3-4540-6654

Monday - Friday, 9:00 a.m. to 6:00 p.m.
Japanese Standard Time

Excluding: New Year's Day, Coming of Age Day, National Foundation Day, Emperor's Birthday, Shōwa Day, Greenery Day, Children's Day, Constitution Memorial Day, Marine Day, Mountain Day, Respect for the Aged Day, Autumn Equinox, Sports Day, Culture Day, Labour Thanksgiving Day and Year-End & New Year Office Shutdown: December 29-January 3