Technical Support Desk
US: +1 844-411-5263
US: +1 612-216-1296
Monday - Friday, 7:00 a.m. to 7:00 p.m.
Excluding: New Year's Day, President's Day, Good Friday, Memorial Day, July 3-4 for Independence Day Holiday, Labor Day, Thanksgiving Day, Friday after Thanksgiving, December 24-25 for the Winter Holidays.
AUS: +61 02-8015-2224
HK: +852 5808-4970
Monday - Friday, 9:00 a.m. to 5:00 p.m.
Australian Eastern Time
Excluding: New Year's Day, Australia Day, Labour Day, Good Friday, Easter Monday, Queen's Birthday, Christmas Day, Boxing Day (observed: December 28).
JP: +81 3-4540-6654
Monday - Friday, 9:00 a.m. to 6:00 p.m.
Japanese Standard Time
Excluding: New Year's Day, Coming of Age Day, National Foundation Day, Emperor's Birthday, Spring Equinox, Shōwa Day, Constitution Memorial Day, Greenery Day, Children's Day, Sea Day, Sports Day, Mountain Day, Respect for the Aged Day, Autumn Equinox, Culture Day, and Labor Thanksgiving Day.