Technical Support Desk

UNITED STATES

Monday - Friday, 7:00 a.m. to 7:00 p.m.
Central Time

Excluding: January 3, Martin Luther King Jr. Day, President's Day, Memorial Day, June 20 for Juneteenth, Independence Day, Labor Day, Indigenous Peoples Day, Thanksgiving Day, Friday after Thanksgiving, December 26 for the Winter Holidays.

EMEIA

NETHERLANDS
+31 20 241 06 71

UNITED KINGDOM
+44 20 30 14 74 79

FRANCE
French/English
+33 184 88 6656

GERMANY
German/English
+49 69 9675 9737
0800 333 4112 (toll-free)

SWEDEN
+46 8 446 811 66

Monday - Friday, 9:00 a.m. to 5:00 p.m.
Central European Time

Excluding: New Year's Day, Easter Monday, Christmas Day.

AUSTRALIA/ASIA

English

AUS: +61 02-8015-2224

HK: +852 5808-4970

Monday - Friday, 9:00 a.m. to 5:00 p.m.
Australian Eastern Time

Excluding: New Year's Day, Australia Day, Good Friday, Easter Monday, Anzac Day, Queen's Birthday, Labour Day, Christmas Day, Boxing Day.

JAPAN

Japanese/English

JP: +81 3-4540-6654

Monday - Friday, 9:00 a.m. to 6:00 p.m.
Japanese Standard Time

Excluding: New Year's Day, Coming of Age Day, National Foundation Day, Emperor's Birthday, Shōwa Day, Greenery Day, Children's Day, Constitution Memorial Day, Marine Day, Mountain Day, Respect for the Aged Day, Autumn Equinox, Sports Day, Culture Day, Labour Thanksgiving Day, and Year-End & New Year Office Shutdown: December 29-January 3

TAIWAN

Chinese Mandarin/English

TW: +886 2-5592-4756

Monday - Friday, 9:00 a.m. to 5:00 p.m.
China Standard Time

Excluding: New Year’s Day, Lunar New Year’s Eve, Lunar New Year (a period of time), Peace Memorial Day (or 228), Children’s Day, Tomb Sweeping Day (or Qing Ming), Labor Day, Dragon Boat Festival, Mid-Autumn (Moon) Festival, National Day (Founding day of ROC)