Jamf Single Login: Empower frontline workers on shared iOS and iPadOS devices
Over the last three years, Jamf Setup and Jamf Reset have become synonymous with improved end-user experience. Now the newly-enhanced Single Login workflow is generally available to make authentication on devices with Microsoft's Shared Mode easier than ever.

Photo by Cedric Fauntleroy
Shared devices are common in all kinds of industries. Making it easy to share these devices, especially when an employee login is required, can separate the standard experience from the exceptional.
Take retail for example. Devices like iPad can adapt to a store's evolving needs, starting its day with associates for point of sale, heading into the backrooms to manage inventory after lunch then ending the day used for learning and development.
When this experience is seamless, this simplifies work for employees, allowing them to put more focus on improving a customer's time in their store.
To date, Jamf Setup and Jamf Reset put power in the end users’ hands — letting them easily provision a device in a customized way for their purpose, and easily erase it when done — but as mobility strategies proliferate through our markets, we identified opportunities to evolve and improve not only the end-user experience but also IT productivity.
We sought out answers to questions like:
- How can we ensure that mobile frontline users are truly the most productive?
- How can IT keep track of which user has which device from a shared pool?
- And, how can IT remove obstacles that preclude efficient device access, use and handoff for shared iPad and iPhone deployments?
Single Login empowers admins and users
For organizations using Entra ID and Microsoft's Shared mode, Single Login through Jamf Setup and Jamf Reset:
- Streamlines the end-user workflow
- Enhances security and management
- Enables cross-app single sign-on (SSO)
- Simplifies device transitions
Users simply log in to the shared iOS or iPadOS device enabled for cloud-based authentication — Jamf Setup does the work to put their needed apps and features based on their identity and role within Microsoft Entra ID. And when they're done for the day, they can log out via Jamf Reset, which removes their app accounts and footprint from the device. This way, they get all the device functionality they need for their role, and all the peace of mind that their account won't be used by someone else.

This works for any iOS or iPadOS devices that are shared and require authentication. The magic happens behind the scenes, as the apps trigger smart group membership changes to launch the necessary automations.
From frontline workers like nurses, relying on shared devices to manage patients and care, to other industries like education or transportation, the impact of this workflow will be directly seen and felt in the everyday interactions that make or break your employees’ — be it end users or IT — experience.
Learn more about Single Login.