Same-day resources for new Apple operating systems

All of Apple's newest operating systems are officially released and Jamf is proud to offer same-day support once more. Here are some great resources to aid in your upgrade efforts.

November 13 2020 by

Jonathan Locast

When Apple says “one more thing” you know Jamf will be ready to support whatever that thing may be. This year, Apple held three separate Special Events. An unprecedented decision for an unprecedented year. Fitting.

In the third event, Apple gave us a deep dive into Mac and its M1 chip. They also gave a glimpse into macOS Big Sur and its release date. An OS release is fun, it’s exciting, but if you’re ill-prepared or your users start upgrading and cause things to break, it can turn into a hectic nightmare, quick.

That’s why Jamf, in our efforts to support Apple users and admins across the world, undertake the task of making sure we are supporting new operating systems the day they are released. Supporting that “one more thing.” We call it same-day support and for the ninth year in a row, we are delighted to offer it to you for macOS Big Sur.

Whether you are looking to offer the latest operating system right away or are in need of a little bit more time to test within your environment, same-day support is a powerful way Jamf is there for customers.

To go one step further, we want to leverage our experience and knowledge to provide you with all the guidance we can. It’s why we put together guides, webinars and offer Jamf Nation to Apple admins across the world. Whether you are new to OS upgrades — or a veteran — you should feel confident in your ability to tackle one of the busiest times of the year. Here are a few assets to help out.

Apple OS Upgrades Guide

First, we have an all-encompassing e-book to help guide you through each of Apple’s new operating systems, as well as tips and best practices for rolling them out. Additionally, it’s never too early to start preparing for next year’s operating systems and refining your rollout plans.

Download our Apple OS Upgrades Guide and learn:

  • Why Apple upgrades are different than other platforms
  • The importance of same-day support for new OSs and features
  • Ways to conduct strategic testing before upgrading
  • How to roll out macOS Big Sur, iOS 14, iPadOS 14 and tvOS 14

Get OS Upgrade Expertise Now

Simplified Upgrade Workflows

If you are a veteran when it comes to OS Upgrades, you may not feel the need to review a full e-book. We get it! The days are busy. We have gone ahead and created a simplified workflow for upgrading to iOS 14 and iPadOS 14, as well as macOS Big Sur. Just select which one fits your need or grab both:

Exciting announcements and new operating systems from Apple should be just that — exciting. Upgrading devices shouldn’t be a task that keeps you up at night worrying about apps, software, profiles and devices not working. The new operating systems should provide you, your users and organization as a whole the ability to dream up new strategic intiatives that streamline your day-to-day tasks while elevating what you achieve with Jamf and Apple.

We are here for you, here for your success, and want you to succeed with Apple. Go forth and conquer!

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