Cultivating a Self Service Culture

October 16 2013 by

Daniel Weber

Andrew Renz talks about Cultivating A Self Service Culture at the 2013 JAMF Nation User Conference

Andrew Renz from Code 42 took the stage after a personal testimonial from Jody Rodgers and his account of implementing CrashPlan while he was in Adobe's IT department. Andrew gave a quick roadmap of the CrashPlan PROe application and service. He got a round of applause for the announcement of ending the client's usage of Java and going to native applications for each platform. He demonstrated how Code 42 uses JAMF Software's Self Service to allow their own users install CrashPlan which was rather meta. Andrew highlighted some best practices of implementing CrashPlan into an imaging process, including not having the CrashPlan client as part of an monolithic image but rather have it as post-user package install. Andrew covered how to use Extension Attributes for reporting. Please see the Administering CrashPlan PROe with the Casper Suite guide for more info on this topic.

Andrew also unveiled information about the recently announced SharePlan, their Enterprise-grade file sync and share platform. To find more information about it please visit:

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