Unmatched support for Jamf's platform
Backed by the industry’s most dedicated support team
Helping every customer succeed with Jamf
Our dedicated support teams tailor their help to your specific needs — ensuring you make the most of what you have.
We're committed to understanding your unique needs and providing the resources and expertise to ensure your success with Jamf.
Guidance from qualified Jamf experts
All Jamf customers can access Jamf Support, backed by a global team of Jamf experts with the highest levels of Jamf certification and training — ready to help you with any challenge you may face.
We offer two support models that offer the same deep expertise: Standard Support, available to every customer, and Premium Support that offers deeper strategic assistance.
Find the right level of support
Jamf Standard Support includes:
- Unlimited support tickets
- More than 200 highly skilled technical support agents
- Help available through messenger, phone and email within target response times during business hours
- Support in 10 languages, including English, French, Spanish, Japanese, German and Traditional Chinese
Connect with Support
Our technical support teams are ready when you need them.